Account Representative

Job Description

Job Description

PLEASE NOTE: This position is based out of our Dover, Delaware office, and needs the ability to be on site any time Monday–Friday, 8:00 AM–5:00 PM.

We’re looking for a driven and relationship-focused Account Representative who thrives on building new business, developing strong customer partnerships, and delivering solutions that create long-term value. The ideal candidate is proactive, confident in a fast-paced sales environment, and motivated by both relationship-building and results.

What You’ll Do:

• Develop new business opportunities within an assigned territory through prospecting, networking, cold calling, referrals, and market research
• Build and maintain strong relationships with existing customers while identifying opportunities for growth and expansion within current accounts
• Sell material handling solutions and services to both prospective and existing customers by understanding operational needs and recommending tailored solutions
• Act as a trusted advisor to customers and key decision-makers by providing product knowledge, consultative support, and responsive service
• Conduct customer meetings, site visits, and product demonstrations to show case solutions and support the sales process
• Prepare accurate, competitive quotations using internal quote systems while coordinating with internal teams to secure approvals and ensure timely delivery
• Present professional business proposals and executive-level presentations to customers and stakeholders
• Maintain consistent communication with customers throughout the sales cycle to ensure high levels of customer satisfaction, retention, and loyalty
• Collaborate cross-functionally with operations, service, and leadership teams to support customer needs and successful project execution
• Track sales activity, pipeline updates, and customer interactions while maintaining organized account and opportunity records
• All other responsibilities/duties as assigned

What You Need:

• 2+ years of B2B sales experience preferred
• Bachelor’s degree or equivalent experience preferred
• Experience or knowledge within material handling, industrial warehousing, or industrial equipment industries is a plus
• Strong relationship-building, communication, negotiation, and presentation skills
• Demonstrated ability to prospect, develop new business, and close sales opportunities
• Ability to build credibility and maintain relationships with corporate clients and decision-makers
• Strong organizational skills with the ability to manage multiple accounts, priorities, and deadlines
• Self-motivated, adaptable, and comfortable working independently in a fast-paced environment
• Valid Driver’s License with a clean driving record and willingness to travel daily within the assigned territory

What We Offer:

• Employee Ownership (ESOP) - build long-term wealth as an owner
• 401(k) with company match
• Multiple healthcare options including company paid plan (medical, dental, vision)
• Paid time off + holidays
• Company-paid short-term, long-term disability & life insurance

About Us:

Become our next millionaire. Alliance Material Handling is a 100% employee-owned company where every team member shares in the success they help create. We believe in rewarding hard work with real financial opportunity and long-term career growth.