Retail Lead

Job Description:

RETAIL LEAD

The Retail Lead will lead daily operations of our shared retail and non-alcoholic beverage space (No & Co.) - a thoughtfully curated corner of The Yount Room. This space highlights non-alcoholic alternatives, locally inspired goods, and lifestyle merchandise that reflect the culture and pace of life in our community. While the Retail Lead’s primary focus is the retail experience, they will also flex into The Yount Room collective tasting space as needed, helping deliver seamless, guest-centered service across both environments.

Key Responsibilities

•  Daily Operations: Oversee opening and closing duties, inventory management, visual merchandising, POS accuracy, and overall retail presentation.

•  Guest Experience: Welcome and engage guests with genuine enthusiasm, helping them discover new non-alcoholic offerings, local makers, and goods that express the Yountville lifestyle.

•  Product Knowledge: Stay current on featured non-alcoholic beverages, local artisan products, and retail trends to guide guests authentically.

•  Collaboration: Work closely with the Station Manager, tasting room team, and collective brand partners to ensure operational harmony between the retail space and tasting salon.

•  Sales & Reporting: Track daily sales, manage restocks, and support monthly reporting to ensure both profitability and brand consistency.

•  Flex Support: Assist the tasting room team during peak periods, events, and activations thus ensuring a unified guest experience.

•  Training & Standards: Help onboard seasonal or part-time team members to maintain service consistency and uphold The Yount Room’s values.

Qualifications

•  2+ years of retail, hospitality, or tasting room experience (wine or beverage background a plus).

•  Passion or interest in the emerging non-alcoholic alternative market.

•  Warm, confident, curious and able to connect with guests across interests and lifestyles.

•  Strong sense of visual detail, organization, and follow-through.

•  Comfortable managing multiple priorities in a dynamic, collaborative environment.

•  POS and basic reporting proficiency (WineDirect, Shopify, MS Office Suite a plus).

Compensation Plan

$21-$23 base hourly

Individual Tips (paid per pay period)

Individual Wine Club Sign-Up Bonus (paid quarterly)

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