Store Manager - Westown Square, Cleveland, OH

Come work for us! We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. Our employees are key to our success. Position Summary The primary purpose of the Store Manager is upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service. Essential Duties And Responsibilities Responsible for overall quality and performance of the retail store staff. Analyzes and measures business trends to maximize revenues and control costs at or better than plan. Ensures compliance of all company policies and procedures. Models effective leadership to gain commitment to store goals and training standards. Responsible for the recruitment, selection and training and development of store personnel. Conducts annual performance evaluations for all store employees. Manages expenses and develops strategies that position stores to perform in accordance with the budget. Monitors and identifies issues relevant to loss or inconsistencies in the store to ensure the store achieves successful shrink goals at or below company plan. Monitors and controls all aspects of operational compliance, safety and business standards. Identifies market conditions and merchandise opportunities and communicates valuable information to the District Manager for maximizing goals and objectives. Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment. Performs other duties as may be assigned. A standard work week consists of a minimum of 46 hours. Flexible schedule required which includes but not limited to the following: days, nights, weekends, and holidays. Qualifications To perform this job successfully, the employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required: Education And/or Experience Requires a minimum of one (1) year in retail management. Skills And Knowledge Requirements Solid knowledge of business and an excellent command of the English language to communicate effectively with management, associates, and customers. High level of interpersonal skills to handle sensitive and confidential situations. Demonstrated poise, tact, and diplomacy. Ability to think strategically, plan, and organize effectively. Exemplary professionalism in all situations. Proficient analytical ability to gather, summarize data for reports, find solutions, and prioritize work. Results-driven with critical and creative thinking skills. Project management, time management, analytical, and superior organizational skills. Ability to exercise discretion, confidentiality, and independent judgment with compassion and diplomacy. Proven ability to plan, organize, multi-task, set priorities effectively and efficiently to respond proactively to changing demands. Ability to execute directives with precision and consistency. Working knowledge of Microsoft Office products. Willing to work in multiple stores in the assigned district. Physical Requirements Individuals must be able to stand for extended periods of time; lift, carry, push/pull up to 50 lbs. Able to work extended hours during critical project phases; and able to work in a fast‑paced, dynamic environment with flexibility. Must have reliable transportation and be willing to travel via car, plane or train. Compensation and Benefits Store Manager pay range: $17.90 - $22.40 per hour with bonus opportunities in addition to base pay if store KPIs are met. All roles are eligible for the company 401K plan. Full time roles will be eligible for medical, dental, vision, and company‑paid time off. General Information The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal Employment Opportunity Statement DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr