Medical Assistant- Part Time Patient Onboarding Specialist (NM)

Job Description

Job Description

At Caregenix, we are committed to delivering exceptional, value-based care. Our team lives by the iCare values—Integrity, Compassion, Accountability, Respect, and Excellence—in everything we do.

We are seeking a reliable and patient-focused part-time medical assistant/patient onboarding specialist to support our New Mexico First Choice clinics. This in-clinic role focuses on assisting patients with onboarding, program enrollment, and device distribution while working closely with clinical staff to ensure a smooth and positive patient experience. The ideal candidate is comfortable communicating with patients, organized, and able to support daily clinic operations in a professional healthcare environment.

This position offers consistent part-time hours, on-the-job training, and hands-on experience in a growing healthcare program. It is well suited for candidates with medical assistant or healthcare experience who enjoy patient interaction and supporting clinical workflows.

Key Responsibilities:

• Calling patients to explain the CareGenix program
• Helping patients complete enrollment and required documentation, collecting, and reviewing basic medical history information.
• Issuing medical devices as needed to patients.
• Communicate clearly and compassionately with patients and families.
• Prioritize daily responsibilities while working independently.
• Provide excellence in patient care and customer service.
• Maintain patient confidentiality and HIPAA compliance at all times.

Qualifications:

• Active, Medical Assistant (MAs) license in good standing
• Minimum 3 years of experience in a clinical or patient-facing setting
• Superior verbal communication and active listening skills
• High proficiency in medical terminology
• Excellent organizational and documentation skills
• Professional phone etiquette and strong interpersonal abilities

Why Join Caregenix?

• Supportive, mission-driven team
• Flexible work environment
• Opportunities for professional growth
• The chance to make a real impact on patients’ lives

Education:

• Certified and Active Medical Assistant License

Experience:

• MA: 3 years (Required)

Language:

• Spanish (Preferred)

Work Location:

• In person assigned to one of the clinics below
• First Choice South Broadway: 1401 William St SE, Albuquerque, NM 87102
• First Choice Community Healthcare - Alameda Medical Center: 7704 2nd St NW, Albuquerque, NM 87107
• First Choice Community Healthcare - Edgewood Dental Center: 7 MUNICIPAL WAY, Edgewood, NM 87015

Work Schedule:

• Approximately 4-hour shifts, totaling 15–20 hours per week Monday through Friday.

Job Type:

• Part Time