Barista - Part-time

BaristaThe Coffee House Barista supports the mission of The Brook Hill School by fostering a welcoming, Christ-centered environment through exceptional customer service and high-quality beverage and food preparation. Reporting to the Coffee House Manager, the Barista demonstrates professionalism, hospitality, and a "customer comes first" attitude while building positive connections with students, faculty, staff, and guests.Classification: Non-exemptHours per week: Part time, will average 20-25 hours per weekWork Schedule: (subject to change based on Coffee House needs, as determined by the Coffee House Manager) While school is in session:Monday, Tuesday, Thursday 11:30 am to 4:30pm (or closing)Wednesday 11:00 am to 1:00pmFriday 11:30 to 4:00 pm (or closing)Essential Duties And Responsibilities Include, But Are Not Limited To:Warmly welcome all guests, accurately assess customer needs, and provide attentive, friendly service.Prepare and serve a variety of beverages and food items in accordance with standardized recipes and quality guidelines (e.g., espresso drinks, muffins, breakfast items).Provide accurate product knowledge and recommendations to enhance the customer experience.Maintain a clean, organized, and safe work environment; promptly clean workstations, service areas, equipment, and utensils.Monitor and report any equipment or food safety issues to the Coffee House Manager without delay.Operate point-of-sale systems efficiently and process transactions with accuracy and integrity.Assist in stocking supplies and maintaining inventory levels as directed.Wrap, label, and date food items in accordance with food safety standards.Support product display setups and restocking of customer service stations.Handle customer concerns with grace and professionalism, escalating to the manager when appropriate. The Brook Hill School