Front Desk Receptionist

Part-time Front Desk Receptionist

Iowa Orthopedic Center is actively seeking a Part-time Front Desk Receptionist for our state of the art Ambulatory Surgery Center. In this role you will greet and check in our surgical patients, answer and direct phone call, and keep things running smoothly by supporting the team with administrative tasks. This role offers a dynamic and team-oriented environment focused on mutual support and improvement of patient outcomes.

As a Center of Excellence, every team member at Iowa Ortho—from the surgeons to the administrative staff—strives to provide the highest quality medical care possible. If you enjoy working alongside some of the best medical providers in the state and you place patient care above all else, there may be a place for you at Iowa Ortho.

Hours: 5:00 AM - 10:00 AM, Monday - Friday

Essential Duties and Responsibilities

• Provide excellent customer service to all patients and guests entering the surgery center.
• Check patients in including updating demographic and insurance information, complete patient registration, and collect any applicable payments.
• Files medical records into the filing system and completes and medical record requests.
• Help other department find necessary medical records needed for task.
• Prepare patient charts for upcoming surgeries.
• Completes charts in the HST charting system.

Requirements

The ideal candidate for this role has:

• High school diploma
• At least one year of previous experience in the medical field
• Ability to provide exceptional customer service in-person and over the phone to all patients, guests and staff in our surgery center.
• Basic understanding of health insurance and ability to collect payments from patients

Why Choose Iowa Ortho?

At Iowa Ortho, we are guided by our IMPACT values, and we believe in fostering a culture that prioritizes both professional excellence and compassionate care:

• Innovation that Drives Positive Outcomes (I)
• Motivation for Exceptional Care (M)
• Passion for Quality in Everything We Do (P)
• Accountability Through Open and Honest Communication (A)
• Commitment to Continued Growth (C)
• Teamwork (T)

• Competitive Benefit Package: Competitive pay, health, dental, paid time off, paid holidays, 401(k) with company match, profit-sharing, employee discounts and more.
• Center of Excellence: Physician-owned orthopedic clinic and surgery center dedicated to providing exceptional medical care to the people of central Iowa. Discover why Iowa Ortho is a recognized center of excellence in orthopedic care.
• Cutting-Edge Environment: Work in a state-of-the-art facility that embraces the latest advancements in medical technology.
• Team Atmosphere: Join a collaborative team that supports one another and is committed to enhancing patient care.
• Professional Growth: Opportunities for career advancement and continuous learning.

Join our team and be a part of our commitment to delivering gold-standard healthcare!

*Please note our first point of contact may be by email. Please check your spam folder, as unknown senders sometimes wind up in spam or junk.

Iowa Ortho is a privately held medical practice. Candidates who receive a conditional offer of employment at Iowa Ortho will be required to complete a criminal background check, education verification, reference checks, and an initial TB test.

Iowa Ortho is committed to a diverse and inclusive workplace. Iowa Ortho is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.