Application Support Analyst

Title Enterprise Application Analyst - Temp Department Org EPIC - Implementation Cost - 114100 Employee Classification N4 - Unclass Temp HSC Bargaining Unit Professional Staff Association Primary Location HSC H Shift 1 Start Time 8:00 a.m. varies End Time 5:00 p.m. varies Posted Salary Based on experience Job Description This role acts as an expert on enterprise healthcare applications. The analyst will work on Epic ambulatory, ancillary, inpatient, or revenue cycle healthcare applications systems to develop, implement, maintain, support, and evaluate healthcare applications supported by the Information Technology department. This position will lead major healthcare applications project development, design and implementation, maintenance and problem solving of healthcare applications issues. The Enterprise Applications Analyst Healthcare also has leading responsibilities in healthcare customer service. The position reports to the Manager, HealthCare Applications and may represent the department with other hospital departments and vendors. Minimum Qualifications Graduation from an accredited college or university with a bachelor's degree in public or business administration, management information systems, computer science or healthcare. Five to seven (5-7) years of progressively responsible paid experience in a healthcare environment. Some Experience and proven success in Epic Clinical Systems implementation, development, and support within a healthcare organization is required. Experience in design, building, testing, and implementation of Epic's and other healthcare vendors’ ambulatory, ancillary, impatient or revenue cycle applications. Knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, with in-depth, expert knowledge of the Epic product Current Epic certification in one or multiple of Epic's applications is required within one (1) year of hire. Experience in a hospital or outpatient healthcare setting, with the ability to do clinical processes and procedures required. The ability to effectively understand and communicate with all levels of clinical providers and support services required. Knowledge of principles and methods of healthcare organizations and management; healthcare applications and capabilities; patient processing and clinical systems; hospital/healthcare financial services processes and procedures; hospital or clinic-based patient processing and medical records processes and procedures, principles of project management desired. Preferred Qualifications Required certification is EpicCare Ambulatory. Please submit a copy of your certification with your application. Conditions of Employment To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position. Equal Employment Opportunity Statement The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at View email address on click.appcast.io or View phone number on click.appcast.io between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus. #J-18808-Ljbffr