Senior ServiceNow Developer
vTech Solution
Job Summary:
The Senior Software Developer role focuses on designing, developing, and maintaining scalable ServiceNow solutions within complex enterprise environments. This position combines hands-on development, strategic platform architecture, and system administration responsibilities to ensure the ServiceNow platform meets business and operational needs effectively. Responsibilities:
- Design, implement, and expand data pipelines involving extraction, transformation, and loading processes.
- Translate technical system specifications into tested, functional applications by developing detailed programming specifications and writing code.
- Develop custom ServiceNow applications, workflows, integrations, automation solutions, and platform enhancements.
- Lead solution design, architecture reviews, and platform governance initiatives aligned with business objectives.
- Administer ServiceNow platform including upgrades, patching, release management, cloning, security, and instance health monitoring.
- Resolve and troubleshoot technical issues during software operation and provide technical assistance for implementation, conversion, and migrations.
- Support operational activities such as deployment coordination, change management, and documentation related to development and administration tasks.
- 5+ years of hands-on ServiceNow development experience using JavaScript, HTML, CSS, AngularJS, REST/SOAP APIs, Integration Hub, and Flow Designer.
- Strong understanding of SDLC, Agile/DevOps methodologies, testing, deployment, and code management practices.
- 5+ years of ServiceNow platform experience including solution architecture and platform governance roles.
- Experience with ServiceNow platform architecture, CSDM, CMDB, integrations, data models, security, and governance.
- 5+ years of ServiceNow system administration in complex enterprise environments.
- Experience managing platform availability, performance, reliability, and operational excellence.
- ServiceNow Certified Implementation Specialist Vulnerability Response (CIS-VR).
- Development experience with ServiceNow portals and Customer Service Management (CSM).
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- ServiceNow Certified Implementation Specialist (ITSM, ITOM, Security Operations, IRM, or equivalent).
- ServiceNow Certified Technical Architect (CTA) considered a strong asset.
- ITIL v4 Foundation or higher certification.
- Knowledge of ServiceNow AI, Automation Engine, Predictive Intelligence, Virtual Agent, and emerging platform capabilities.
- Role requires balancing hands-on development, strategic platform leadership, and system administration duties.
- Must maintain platform governance and ensure operational excellence in a complex enterprise environment.
- Work schedule and shift patterns are not explicitly specified; flexibility may be required to support platform availability and operational needs.
Vacancy posted 2 days ago
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