Unified Communications Engineer (JR)

Blackwatch International Corporation (Blackwatch), a small business founded in 2010, is dedicated to supporting Federal government and national security objectives. Based in McLean, VA, with offices in Sacramento, CA, Blackwatch invests in innovation and quality for our customers and staff, holding corporate-level ISO 9001:2015, ISO/IEC 27001:2022, and ISO/IEC 20000-1:2018 quality certifications, as well as an appraisal at CMMI Maturity Level 3 for services and supplier management. We are a leading provider of information technology (IT) infrastructure, cybersecurity, DevSecOps, data exploitation, and engineering services, specializing in large and complex projects. Blackwatch is dedicated to growth and offers a dynamic working environment with multiple opportunities for advancement.


Position Title: Unified Communications Engineer - JR

Position Location: Clarksburg, WV

Position Type: Full time


Years of experience: 1


Security Clearance: Top Secret, Counterintelligence Polygraph


US Citizenship Required: Yes


Summary/Objective


Blackwatch provides critical personnel to the Federal Bureau of Investigation (FBI) to support enterprise-wide platforms across a wide variety of mobile and collaborative technologies within a zero-trust framework. Blackwatch provides comprehensive services to facilitate secure communication using various media in both classified and unclassified environments. This includes technical and technology support requirements exist for the engineering, deployment, and ongoing support activities for these communications services. Blackwatch supports these missions, and the underlying capabilities that they provide, to the FBI enterprise providing highly skilled and reliable Audio/Video (A/V) Video Teleconferencing (VTC) System personnel to provide lifecycle support for critical information technology products, systems, and capabilities in multiple geographical FBI locations. The scope includes providing design, development, engineering, deployment, enhancement, operations and maintenance for existing A/V capabilities, enhancements/changes to existing capabilities, and engineering new A/V capabilities.


Overview:


The Junior Unified Communications Engineer assists in the planning, configuration, and maintenance of voice, video, and data communications systems for the FBI enterprise. Working under supervision, this role supports troubleshooting, installations, and basic system integration tasks.


Responsibilities:

• Assist in configuring, installing, and maintaining telecommunications networks.
• Help analyze network performance, usage, and interfaces.
• Support troubleshooting of voice, video, and data systems.
• Perform basic equipment setup and software configuration.
• Document technical issues and resolutions.

Minimum Qualifications:

• Bachelor's degree in business or a related field
• Minimum 1 year of telecom or UC engineering experience (certifications or prior work may substitute).
• Basic knowledge of telecommunications principles and equipment.
• Strong problem-solving and communication skills.