Freight/Courier Driver

Freight/Courier Driver

Santa Clara, California, United States

SPS Global is seeking a dependable and service-oriented Route Driver/Courier to support campus delivery and logistics operations. This role is responsible for ensuring the safe, accurate, and timely transportation of mail and parcels while maintaining operational efficiency and exceptional customer service standards.

The ideal candidate is organized, proactive, and capable of working independently while representing SPS with professionalism and reliability.

Job Overview

The Route Driver/Courier provides exceptional courier and delivery services by receiving dispatch requests, retrieving mail and parcels from designated offices, and delivering them safely and efficiently throughout the campus.

This role also supports front and back office operations as needed, helping maintain seamless workplace services and operational continuity.

Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership

What You'll Do

Courier & Delivery Operations

• Travel predefined delivery routes via company vehicle to distribute mail and parcels throughout the campus
• Perform pickups and deliveries accurately using maps and written instructions
• Maintain detailed logs and timestamps for items received and delivered
• Ensure compliance with chain-of-custody procedures and operational standards
• Respond promptly to client delivery requests and ensure timely order fulfillment
• Complete paperwork accurately, legibly, and within required timelines

Vehicle & Safety Management

• Operate company vehicles safely in accordance with state laws and company policies
• Maintain vehicle readiness through routine maintenance checks including oil, tires, fuel, and fluid levels
• Follow company procedures in the event of accidents or injuries
• Ensure professional presentation and compliance with company appearance standards

Customer Service & Operational Support

• Deliver 5-star customer service across all forms of communication
• Build professional relationships with customers and internal teams
• Maintain professionalism and composure during sensitive situations
• Proactively seek additional work and operational support opportunities during downtime
• Train backup personnel and provide guidance on procedures and best practices

Cross-Functional Office Support

• Provide front or back office coverage as operational needs require
• Assist with shipping and receiving functions when needed
• Support handling and validation of packing slips and shipment materials

What We're Looking For

Required

• High School Diploma or equivalent
• Current state-issued driver's license with clean driving record
• Ability to work assigned hours as determined by manager
• Strong written and verbal communication skills
• Excellent organizational and time-management skills
• Ability to multitask and prioritize effectively
• Basic computer proficiency and ability to learn operational systems
• Professional appearance and customer-focused attitude

Preferred

• 2+ years of courier, logistics, delivery, or related operational experience
• Experience with shipping and receiving procedures
• Working knowledge of multifunction devices (MFDs) and office equipment

Competencies

• Strong customer service orientation
• Attention to detail and operational accuracy
• Strong communication and interpersonal skills
• Organizational and multitasking abilities
• Independent work capability and accountability
• Problem-solving and analytical thinking
• Adaptability and professionalism under pressure

Physical Requirements

• Ability to lift or move packages weighing 40 lbs. or greater frequently
• Ability to move materials using wheeled carts with 60 lb capacity
• Ability to walk, bend, kneel, stand, and sit for extended periods
• Manual dexterity for operating office machinery and delivery equipment
• Physical and mental capability to safely operate company vehicles

Travel: Local travel required

What We Offer

Career Growth: Opportunities to expand expertise across courier services, logistics, and workplace operations.

Learning & Development: A culture that promotes continuous learning and professional development.

We Recognize Talent: Recognition programs available across all employee levels.

Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off.

Note: Please inquire with Human Resources regarding benefit offerings for roles under 30 hours per week, as eligibility may vary.

Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy.

Pay Range

$24 - $27 USD

About SPS

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.

Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity, and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process.

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

To view our privacy policy, click on the link below: Data Privacy Statement

Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.