Assistant Executive Director

Description

Assistant Executive Director Location: The Crescent at Oakleaf Village - 4220 North Holland Sylvania rd ;Toledo, Ohio
Job Type: Full Time Salaried Make a Difference—And Own Your Future At Wallick Senior Living, our team understands that senior living is not just a job, but a calling. We take pride in caring for and empowering our residents as they choose to enjoy their golden years with us. With 1,000+ employees and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role. A Career with Wallick Senior Living Means… 

• A Unique Approach to Senior Living : Our associates power Wallick’s approach to senior living that goes beyond care to ensure our residents live their best lives through meaningful activities, delicious meals and round-the-clock support.

• Pay-on-Demand: access your money as you earn it.

• Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!

• Work-Life Balance: Paid time off, including paid parental leave.

• Supportive Culture and Rewarding Work: A team-oriented environment where associates make a meaningful impact by helping individuals maintain independence and quality of life.

• Resident Stories That Stay with You : From Maurine, who found an “instant family” to Evelyn, who recently celebrated her 105th birthday with us, our residents enjoy a sense of community that is created by you!

• Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.

• Employee Owned, Resident Focused : As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.

What You’ll Do 

• Champion a culture of gracious hospitality and neighborliness to ensure a home-like environment for residents and their visiting families. This includes first impressions, culinary experience as well as life experiences at the community.
• Achieve and exceed Net Operating Income (NOI) and occupancy targets for the community.
• Oversee resident experience by ensuring high standards in hospitality, culinary services, first impressions, and ongoing engagement.
• Design, implement, and evaluate daily life enrichment programming, ensuring activities promote cognitive stimulation, social engagement, and overall well‑being for both AL and Memory Care residents.
• Ensure the community maintains continuous survey readiness, adhering to all local, state, and federal regulatory requirements, including those related to Assisted Living and Memory Care operations.
• Maintain proper, accurate, and timely documentation within the Electronic Health Record (EHR), ensuring compliance, auditing accuracy, and supporting high‑quality clinical outcomes.
• Monitor and maintain staffing ratios based on regulatory requirements, assessed resident needs, and approved budgeted labor hours.
• Uphold and model high standards of care, ensuring services support resident safety, wellness, independence, and personal choice across all levels of care.
• Collaborate with clinical leadership to ensure full, ongoing assessments, care plan accuracy, and care delivery excellence consistent with licensing requirements.
• Support implementation of safety protocols, emergency preparedness plans, and community standards that protect residents, staff, and visitors.
• Build meaningful relationships with residents and families to proactively address concerns and continuously improve satisfaction.
• Develop and maintain local partnerships that drive referrals, increase visibility, and attract new residents to the community.
• Contribute to strategic pricing and marketing decisions that support top-line revenue growth and competitive market positioning.
• Lead execution of an effective external business development plan, assigning clear accountabilities and adapting strategy based on referral performance.
• Review and manage monthly financial statements, including non-labor operating costs, ensuring alignment with budget goals.
• Timely submission of monthly expenses and budget reports, adhering to internal business controls and compliance requirements.
• Provide leadership and oversight across all departments, ensuring efficient operations, regulatory compliance, and alignment with approved budget.
• Ensure excellence in key areas such as facility maintenance, culinary service, activity programming, and resident experience.
• Maintain strong communication with residents, families, and external partners to address and resolve concerns promptly and effectively.
• Foster an inclusive and engaging workplace culture, supporting team development and staff satisfaction across all levels

What We’re Looking For 

• Bachelor’s degree and five (5) years of previous experience or equivalent experience in managing Assisted Living and Memory Care Communities.   
• Ability to communicate in writing and verbally with co-workers, residents, family members and business partners.  
• Ability to make complex decisions requiring a high degree of judgment.  Decisions affect the overall operation of the community. Bachelor's Degree is preferred with equivalent experience.
• Complete LARA-required training
• Demonstrate competency in elder care management
• Licensed Nursing Home Administrator license is preferred, but not required.

Wallick’s Mission & Values At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents, associates, and community. Our core values guide everything we do:

• Care – We show compassion and respect for everyone.

• Character – We do the right thing, even when no one is looking.

• Collaboration – We work together to achieve more.

At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities, creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day. For nearly 60 years, it has been at the core of our organization’s culture that all Wallick associates come to a safe and inclusive place to work. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Join Us and Become an Employee-Owner! Ifyou'reready to make a difference in people’s lives while securing your financial future, apply today! *Employment is contingent upon passing a pre-employment background check and drug screen