Shift Leader

Creating Craveable Moments


Our Core Values: Adaptability, BIG Ideas, Can Do Attitude, Commitment to Iconic Experiences, Good Vibes, Memories Made Fresh, Self-Propelled, TEAM Mentality


Job description


OVERVIEW -


At Big Boy, we strive to create craveable moments for anyone who chooses to join us. When you visit our restaurants, you'll find clean, welcoming, good vibes waiting to make your day a bit better.


Our team members are committed to delivering top notch service and great food to our guests just as they always have since 1936. We are adaptable to whatever life may bring and self-propelled to provide all Big Boy visitors an iconic experience each and every day. If you share that same passion for our customers and staff alike, we can't wait to speak with you about joining team Big Boy!


This entry level management position assists the management team by ensuring total guest dining satisfaction. The primary role of the Shift Leader is to ensure hospitality excellence by managing, coaching and delegating to employees to ensure the timely delivery of top quality food, friendly and welcoming behaviors and that our high cleanliness and sanitation standards are maintained.


Responsibilities -

• Protects the cash assets of the restaurant during each shift. This includes counting and verifying the contents of the safe and cash drawers at the beginning and end of each shift, completing the bank deposit slip for the shift and entering the information in the safe log.

• Works with the Executive General Manager and the Assistant Manager(s), as a team, to achieve maximum sales and profits while maintaining excellence in operational standards and procedures.

• Consistently enforces all Company policies, procedures and standards. Ensures all government laws, rules and regulations are followed to the letter of the law regarding wages, hours and sanitation. Completes all required documentation on the proper forms.

• Works with the management team to implement all advertising and promotions coordinated by the Marketing Department, ensuring that all food is prepared and presented properly 100% of the time.

• Maintains strict safety and sanitation standards in the restaurant.

• Assists the management team to ensure all employees receive proper training.

• Supports the management team at all times with the primary focus being complete guest satisfaction.

• Maintains a professional appearance, adhering to uniform standards at all times.

• Competitive wages

• Comprehensive training program

• Meal discounts

• An open-door work environment

• Promote from within opportunities

• Paid time off - insurance benefits for eligible team members

• Pride of working with a company that's been woven into the fabric of America since 1936

• 401(k)

• Dental insurance

• Flexible schedule

• Health insurance

• Paid time off

• Vision insurance

• 10 hour shift

• 8 hour shift

• Day shift

• Night shift