Retail Attendant

Retail Attendant

The Retail Attendant is responsible for executing retail operations at the marina with a strong focus on customer satisfaction. The primary responsibility is to ensure each customer has an exceptional boating experience, addressing their needs with professionalism. The Retail Attendant projects a professional company image through all types of interaction. Given the fast-paced nature of the marina environment, the Retail Attendant should be able to work effectively under pressure while maintaining a positive demeanor.

Duties and Responsibilities:

• Receive money for purchases and calculate customers change, may have to operate cash register depending on the marina
• Provides the highest level of customer and guest services, expedites any and all requests from vessels
• Greet customers courteously and sell merchandise to them

Education and Experience:

• Excellent customer service skills
• Must have highly effective communication skills and time management skills
• General accounting knowledge and basic understanding of financial statements

Working Conditions/Physical Requirements:

• Must be able to independently lift, carry, push, and pull up to fifteen (15) pounds
• Must be able to swim or be willing to wear a personal flotation device in instances of emergency
• Must have flexible schedule to include working weekends and holidays during busy season