Program Manager, GTM Strategic Programs

Who we are About StripeStripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.About the teamThe Go-to-Market (GTM) Strategic Programs team supports Stripe's mission (to "Increase the GDP of the internet") by building GTM strategy, bringing it to life through incubation programs, and providing program management expertise across global, cross-functional programs. We bring a desire to chart the unknown, rigorous thinking, and a user-first approach to problem-solving, while helping to build connections between Stripe go-to-market teams and the business overall.As we rapidly grow our company and customer base, we need "full stack" program management experts with global program experience who easily flex between:PMO responsibilities coordinating across a number of cross-functional team membersRunning the full breadth of building and operationalizing incubation programs from diagnosis, design, implementation, and change managementDriving a successful transition and handover to operational counterparts across GTM and Product OperationsWhat you’ll doOur Program Managers are focused on solving GTM's most pressing challenges. We're looking for a self-starter who has demonstrated success dealing with ambiguous global-scale programs, with multi-layered stakeholder management and significant cross-functional team engagement. You have worked in a hypergrowth technology or GTM org or come from a strategic consulting background, have superior communication skills to work across the most senior stakeholders across different functions, and thrive when solving complex problems with limited oversight.ResponsibilitiesBe accountable for building and driving large-scale programs end-to-end, and be directly responsible for marshaling the cross-functional support and resources needed to accomplish your goalsManage directly (or coordinate) the "full-stack" of change management activities across stakeholder engagement and creating champions, messaging and communication planning, and support and enablementDevelop strong collaborative relationships with key stakeholders across Stripe across levels and functions Work cross-functionally to identify improvement opportunities for the Revenue teams spanning strategy, people, process, and technologyDevelop a Programs Center of Excellence, providing guidance, consulting, and coaching to peers and others on partner teamsSeamlessly prioritize among various projects and synthesize data to guide and support strategy and decisionMake C-suite-level recommendations and drive decisions, where necessaryWho you areWe're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirementsExperience working in a sales and marketing organization7+ years of experience in program management, business operations, management consulting, or a related disciplineA strong track record of delivering global, complex programs with multiple constituents in a changing, ambiguous environment end-to-endAn enthusiastic "roll up your sleeves" mentalityAbility to work well under pressure, with a high degree of adaptability and flexibility in a fast-paced, rapidly changing environment The ability to diagnose, simplify, and structure problems and solutions while having command of "the details"Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to C-suite. You set a high bar in terms of communication effectiveness.Demonstrated leadership qualities throughout their work—taking ownership of challenges, selflessly supporting their colleagues, and setting the standard for quality in their deliverablesPreferred qualificationsComfort operating with incomplete data and adapting and reprioritizing activities as business needs changeDeep problem-solving and analysis experience (solving business problems—commercial, operational, financial) in a sales-oriented environmentA growth mindset and innate curiosity where every interaction is an opportunity to learn and improve (yourself and those around you)Prior experience with paymentsComfort with SQL