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Collections Quality Assurance Analyst - FDCPA & Compliance

SWC Group

SWC Group is seeking a Quality Assurance Analyst for our Carrollton, Texas office. This role involves auditing collection calls and notations to ensure compliance with standards, using speech analytic software for training purposes. The ideal candidate will hold a High School Diploma or GED, possess exceptional communication skills, and be proficient in Microsoft Office Suite, specifically Excel. Bilingual candidates fluent in both English and Spanish are highly encouraged to apply. #J-18808-Ljbffr SWC Group

Vacancy posted 2 days ago
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