Field Service Technician - Raleigh/Durham, NC
$17 - $19 per hourNCR
About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide. TITLE: Field Service Technician I LOCATION: Raleigh/Durham, NC POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:
Position Summary
Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career in this field? Are you tech savvy with a good mechanical aptitude and feel your skills are transferable? Can you help us to provide best in class service? Do you want to work with some of the largest retail customers in the industry?Pay and Benefits:
- Hourly Pay Range: $17.00 to $19.00 depending on location and experience levels
- Overtime available at time and a half
- Benefits:
- 7 paid holidays and 6 paid floating holidays
- Paid vacation – up to 80 hours your first year
- 401K savings and retirement plan
- Company provided business use only vehicle
- Medical insurance available immediately
- Prolonged travel with driving several hours per day.
- Rotating and weekend shifts
- Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
- Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance
- Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
NCR Voyix is looking for Field Service Technicians!
NCR Voyix’s Field Services Team creates value for our customers by delivering solutions that build long term relationships. Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through NCR Voyix) will allow you to provide customers what they need when they need it. Our virtual and hands on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact. NCR Voyix is committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our service operations have dedicated teachers, mentors, and coaches who work across territories to share their knowledge to enhance each other’s growth. NCR Voyix is dedicated to building a diverse community, one where employees feel a sense of belonging, are valued for their contributions, and the perspectives they bring. This role truly keeps commerce running across the globe and is an ambassador for the NCR Voyix Brand! Utilize your skills to:- Perform customer installation, maintenance, and service calls promptly and effectively.
- Service electromechanical equipment like self-checkout systems within an assigned territory
- Perform maintenance, repair, PM work, and system overhauls.
- Local candidate to specific geographic area
- Authorized to work in the US
- At least 18 years of age
- Have a valid driver’s license and driving record that satisfies NCR fleet requirements.
- PC skills, basic electronic skills, and some specific hardware and operating system familiarity
- Ability to perform essential functions of the job with or without a reasonable accommodation.
- Familiarity with large servers, mainframe computers, and imaging software
- A+ Certification, CompTIA, N+ Certification
- One or more years of related experience
$22 - $36 per hour
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