Retail Sales Associate, Part-Time

Sales Associate

The Whitney Museum of American Art seeks an ambitious and experienced Sales Associate to join the Whitney Retail Team in a Part-Time role. The part-time Retail Sales Associates will delight customers with product knowledge and customer service skills while meeting sales goals and developing a loyal onsite and online audience for the Whitney Museum Shop. The associates will actively maintain merchandise presentation around a broad museum program and work with other front-facing departments, such as Membership, Visitor Services, and Security, to "own" the customer experience in a fast-paced, high-traffic environment.

Responsibilities

• Providing impeccable customer service by engaging, understanding, and fulfilling customers' needs
• Efficiently and accurately process sales transactions across multiple sales channels and technology platforms
• Responsibly handle cash and credit card transactions, and open and close cash drawers
• Actively maintain high standards of merchandise presentation, visually and verbally
• The part-time associate will assist in coordinating the breakdown of the retail shop for events; perform inventory counts as scheduled; and perform other related duties as assigned
• Restocking of supplies and product; inventory maintenance
• Assist in receiving and packaging
• Mail order processing (online and in-store)
• Selling and providing hospitality services

Requirements

• Strong public-facing customer service skills
• Accurate cash handling skills
• Outgoing and professional attitude
• Previous POS and inventory experience
• Ability to lift and carry moderate merchandise weights
• Interest in arts & culture
• Open availability, especially on weekends
• An appreciation of diverse audiences and work environments is essential
• BA preferred but not required
• Additional languages are a plus.

Compensation and Benefits

• Pay rate of $24.00 per hour
• Commuter benefits - parking and mass transit
• Admission to world-renowned museums across the city and nationally
• This position will be covered by UAW Local 2110

If you believe that you could excel in this role, we encourage you to apply. The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, pregnancy, partnership status, caregiver status, veteran status, gender (including gender identity), sexual orientation, genetic information, predisposition, or carrier status, arrest or conviction record to the extent required by applicable law, credit history, domestic violence, sexual violence, or stalking victim status, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels.