Quality Manager (Mitsubishi Chemical Advanced Materials)

Company:
Mitsubishi Chemical Advanced Materials Inc.

Job Description:

Are you a quality-driven leader passionate about continuous improvement, customer satisfaction, and operational excellence? We are seeking an experienced Quality Manager to lead the Quality function at our Fort Wayne facility and drive a culture focused on compliance, accountability, and continuous improvement.

This role is responsible for managing the site Quality Management System, ensuring compliance with regulatory and customer requirements, leading quality improvement initiatives, and serving as the key quality contact for customers, audits, and cross-functional operations support.

What You'll Do
Lead Quality Systems & Compliance

• Lead and maintain the site Quality Management System (QMS) to ensure compliance with ISO 9001, ISO 13485, ISO 17025, and customer requirements
• Serve as the primary contact for third-party audits and customer quality audits
• Manage local audit programs including scheduling, training, reporting, and corrective action follow-up
• Support compliance activities related to product standards and regulatory requirements

Drive Continuous Improvement

• Establish and monitor quality KPIs, analyze trends, and report on overall system effectiveness
• Lead root cause analysis, CAPA initiatives, and continuous improvement projects
• Support deployment of Lean Six Sigma and continuous improvement methodologies across the site
• Utilize data-driven decision-making tools to improve quality performance and operational efficiency

Lead Customer Quality Initiatives

• Serve as the primary quality contact for customer concerns, audits, site visits, complaints, and returns
• Ensure timely communication and resolution of customer quality issues
• Collaborate cross-functionally to troubleshoot and resolve quality concerns
• Support validation processes and customer notifications as required

Lead & Develop Teams

• Manage and develop the Quality team including staffing, scheduling, training, coaching, and performance management
• Promote quality awareness and provide training in auditing, quality systems, and problem-solving methodologies
• Foster strong collaboration across departments to support plant and customer objectives
• Lead selected Americas quality initiatives and projects requiring cross-functional influence and coordination

What We're Looking For

• Bachelor's degree in Engineering, Business, or related field
• 3-10 years of quality management experience in a manufacturing environment
• 2-5 years of supervisory or team leadership experience
• Strong knowledge of Quality Management Systems and ISO standards including ISO 9001 and ISO 13485
• Experience with Root Cause Analysis, CAPA, SPC, Lean Six Sigma, and continuous improvement methodologies
• ASQ certifications such as CQA, CQM, CQE, or Lead Auditor certifications preferred
• Lean Six Sigma Black Belt certification preferred
• Experience with eQMS platforms preferred
• Strong communication, organizational, and problem-solving skills
• Ability to influence cross-functional teams and manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office, MRP systems, and Minitab
• Ability to travel up to 25%, including occasional international travel

Why Join Us

• Lead quality initiatives in a dynamic manufacturing environment
• Influence operational excellence and customer satisfaction across the organization
• Opportunity to drive meaningful process improvements and quality system enhancements
• Collaborate with cross-functional leadership teams across North America
• Competitive compensation and comprehensive benefits package

The salary range for this position is $130,000-$145,000. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status

Mitsubishi Chemical Advanced Materials Inc. is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email View email address on click.appcast.io. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

The law requires Mitsubishi Chemical Advanced Materials Inc. to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights

Mitsubishi Chemical Advanced Materials Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information

As a Federal Contractor, Mitsubishi Chemical Advanced Materials Inc. is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify.