Associate Software Implementation Analyst

Position Summary Associate Software Implementation Analyst This position is responsible for project activities ranging from client discussions to training as well as learning the technical skill‑set to engage in enterprise project implementations in the future. It will include learning to configure systems via SQL scripting and software configuration. Responsibilities Hosts remote kick-off meetings with clients to determine client business objectives for project implementations. Creates configuration notes documentation and reviews with more experienced Implementation personnel for any configuration abilities that do not exist in the product and accuracy prior to sending to client. Completes setup of the client’s software, getting verification of questions answered by more experienced Implementation personnel. Works with Analyst team to learn how to configure ongoing system requests as needed per project. Configures interfaces to integrate with existing HR, payroll or accounting systems. Tests interfaces to confirm integration is complete. Works with Analyst team to tailor formal training to meet the customer’s specifications. Provides new client training (administrator, operator, supervisor, and employee), as required, on applicable Insperity Business Performance Solution’s software. Documents and reviews open issues list from training with pertinent personnel and updates configuration as necessary. Updates configuration notes with any changes made. Works with client on system optimization through project closing. Works with appropriate team members and mentor to coordinate timing of project deadlines, etc. Works to improve customer experience and satisfaction, increasing customer reference‑ability. Qualifications Bachelor’s Degree in Computer Science/Management Information Systems or related field or equivalent work experience is required. Experience in system integration, HR, Accounting or the computer industry is preferred. Technical support or training experience is preferred. Travel up to 5% Compensation Insperity provides a reasonable compensation range for each posted role in accordance with applicable pay‑transparency laws. Actual compensation is influenced by a variety of job‑related factors, including skills, experience, and geographic location. The compensation range for this position, representing the pay span across all locations where this role may be filled is PAY TRANSPARENCY: MINNEAPOLIS $52,395 - $59,614 Equal Opportunity Employer At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law, including criminal arrest and/or conviction records. #J-18808-Ljbffr