Manager of Operations

Manager of OperationsJob Category: HeadquartersRequisition Number: MANAG002880Full-TimeOn-siteSalary: $95,000 USD per yearManteca Warehouse600 Spreckels AveManteca, CA 95336, USADescriptionEssential Job FunctionsOperations Management (50%)Ensure warehouse staff adheres to production and fulfillment schedules to meet retail and e-commerce demands with speed and accuracy.Coordinate daily workflow and shift priorities with supervisors to optimize productivity, minimize delays, and maintain inventory integrity.Forecast labor needs based on sales volume, promotional events, and seasonal retail fluctuations to maintain cost-effective staffing.Oversee space utilization, inventory flow, and layout optimization to support timely store replenishments and visual merchandising readiness.Monitor and request necessary equipment, materials, and supplies to ensure uninterrupted operations and order processing.Oversee routine maintenance and safety checks for all warehouse equipment, ensuring compliance and minimizing downtime.Support logistics by managing the safe transport of goods using forklifts and pallet jacks, with a focus on accuracy and efficiency.Compliance and RecordkeepingEnsure adherence to all safety, sanitation, and compliance protocols set by company policy and regulatory bodies.Verify inbound and outbound shipments match system records and escalate discrepancies as needed.Maintain accurate inventory logs using handheld scanners, warehouse management systems (WMS), and manual processes as required.Team Leadership and Culture BuildingTrain, coach, and mentor team members with an emphasis on operational excellence, accountability, and teamwork.Foster a positive, inclusive, and high-energy team environment that reflects the company's brand and mission.Promote employee recognition and engagement initiatives to strengthen team morale and build a culture of respect and ownership.Store Support and Customer-Focused Operations (20%)Serve as a key operational partner to store leadership teams to ensure inventory accuracy, timely deliveries, and stock availability.Monitor and report on Key Performance Indicators (KPIs) including order accuracy, fulfillment timelines, and shrink reduction.Anticipate and respond to retail store needs and escalations to ensure consistent in-store execution and customer satisfaction.Champion continuous improvement initiatives to enhance operational efficiency, reduce costs, and support store performance.CompetenciesStrong leadership, coaching, and performance management capabilitiesExcellent verbal and written communication skillsDetail-oriented with strong organizational and problem-solving abilitiesAbility to adapt to change in a fast-paced retail supply chain environmentSolid understanding of warehouse operations, inventory flow, and retail distributionProficiency in spatial organization and materials handlingComfortable with technology, including warehouse management systems, scanners, and Microsoft Office SuiteEquipment UsedStand-up forklift, electric pallet jack, handheld scanner, two-way radio, desktop computer, and company-issued mobile deviceSafetyAdhere to all safety protocols and promote a safety-first culture throughout the warehouseQualificationsHigh school diploma or equivalent requiredMinimum 5 years of progressive leadership experience in a warehouse, fulfillment, or retail logistics environmentExperience supporting high-volume retail operations preferredEnglish / Spanish Bilingual PreferredEmployment is contingent upon successfully passing a pre-employment background check.Equal Opportunity Employer