Controls Field Service Engineer
Entakt LLC
Job Description
Job Description
Overview
We are seeking a technically skilled Controls Field Service Engineer to support the installation, troubleshooting, and optimization of industrial automation and control systems. This hands‑on role works directly with customers, engineering, and manufacturing teams to maintain and improve PLC‑based systems, robotics, motion control, and machine vision equipment. The ideal candidate thrives in the field, enjoys solving complex problems, and delivers excellent customer support.
Responsibilities
Install, commission, troubleshoot, and repair industrial automation and control systems
Write, modify, and debug PLC programs, motion control applications, and robotic programs
(ABB, Fanuc, Mitsubishi, Epson, Universal Robots)
Diagnose electrical, mechanical, hydraulic, and pneumatic system issues using schematics and technical documentation
Troubleshoot and support HMI/OIT systems and machine vision systems (Cognex, Keyence)
Support system upgrades, modifications, and new product installations
Recommend system improvements to enhance performance, reliability, and customer satisfaction
Assist manufacturing and purchasing teams with component selection and obsolescence solutions
Support and mentor Field Service Engineers and Technicians
Document service activities, findings, and recommendations
Follow all safety regulations, standards, and best practices
Travel to customer sites and provide on‑site technical support
Travel
Manufacturing facilities, customer sites, and office settings
Approx. 70% local travel, 5% non‑local, 25% office-based
Qualifications
Bachelor’s degree in Engineering or related field (BSEE preferred)
5+ years of experience in industrial automation or controls engineering
Strong experience with PLC programming (Allen‑Bradley, Siemens)
Experience with robotics, motion control, and vision systems
Ability to read and interpret electrical schematics and AutoCAD drawings
Experience troubleshooting hydraulic and pneumatic systems
Knowledge of industry standards (UL, CE, ISO, NFPA, GMP)
Strong communication, documentation, and customer service skills
Self‑motivated, hands‑on, and able to work independently in the field
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