Hardscape Warranty Specialist

Punch List & Warranty Foreman

MetroGreenscape, Inc. is recruiting an experienced, hands-on Punch List & Warranty Foreman to support our warranty work in our Charlotte, NC office.

The Punch List & Warranty Foreman meets with the Project Manager onsite to review punch items. Issues are sometimes identified via photos, and the Foreman is responsible for taking the initiative to fix/repair those issues. This role focuses on plant replacements, patio repairs, drainage repairs, and some irrigation system repairs to ensure every project meets our quality standards.

What You'll Do:

• Replace warranty plants, trees, and shrubs
• Repair patios, pavers, retaining walls, stone walkways, fire features, and other hardscape features
• Troubleshoot and repair drainage issues
• Diagnose and repair irrigation systems
• Address punch list items on completed projects
• Communicate professionally with homeowners onsite
• Fix/repair post-installation issues reported by Clients under their warranty period, such as settling stones or failed mortar joints and dead plants

What We're Looking For:

• 2 – 3 years of experience with planting, plant installation, and repair work
• Experience with pavers, patios, and hardscaping repairs
• Knowledge of drainage solutions and irrigation systems
• Strong attention to detail and pride in quality work
• Ability to work independently and manage daily tasks
• Ability to take photos on a cell phone and use a mobile application with training
• Good communication and customer service skills
• Valid driver's license
• Ability to work some overtime

What We Offer:

$25 - $26 hourly pay rate based on experience

Individual Coverage Health Reimbursement Account

Colonial Life Insurance Voluntary Plan

401(K) Retirement Savings Plan with Company Match

Company Apparel annual allowance of $275.00

Paid Time Off

Eight (8) Company-paid holidays

Paid Bereavement Leave

Employee Perks

Company vehicle during working hours with a Company credit card for fuel

Monthly phone stipend of $75 to cover the use of a personal phone for business purposes or a Company cell phone