Network Administrator

Network Administrator

We are seeking a skilled and motivated Network Administrator to manage and oversee the network infrastructure and IT systems across our 65+ senior living locations. This position plays a crucial role in ensuring seamless communication, data security, and the smooth operation of technology services at multiple facilities. In addition to network administration, the role will encompass general IT support, system troubleshooting, hardware maintenance, and user training for staff across all sites in conjunction with other members of the IT team.

Key Responsibilities

Network Administration:

• Network Knowledge: This position will work extensively with Cisco Meraki and Ubiquiti networks. Previous work/knowledge is imperative.
• Network Infrastructure Management: Design, configure, and maintain the local area network (LAN), wide area network (WAN), wireless networks, and VPN connections across 65+ locations, ensuring secure and efficient communication across the organization.
• Network Security: Implement and monitor security measures to protect data, devices, and network infrastructure from unauthorized access, cyber threats, and vulnerabilities (e.g., firewalls, anti-virus, encryption) across the enterprise.
• Performance Monitoring: Regularly monitor network performance, troubleshoot issues, and ensure optimal operation of network infrastructure for all locations.
• Disaster Recovery: Develop and maintain disaster recovery plans for the entire network, ensuring regular backups and data restoration procedures are in place for all locations.

IT Support & Troubleshooting:

• User Support: Provide remote and on-site technical support to staff and residents across all locations, including troubleshooting hardware, software, and network-related issues.
• Hardware Management: Oversee the maintenance, repair, and replacement of computer hardware, printers, and other office equipment across all locations.
• Software Installation & Configuration: Install, configure, and update software applications, operating systems, and security patches on devices across all locations.
• Help Desk Management: Manage and escalate IT support tickets from multiple locations, ensuring timely resolution of issues.

General IT Responsibilities:

• Technology Integration: Work with leadership to integrate new technologies, including hardware and software solutions, that improve operational efficiency across the entire senior living network.
• Documentation & Reporting: Maintain up-to-date documentation for network infrastructure, IT systems, inventory of hardware, and software licenses for all locations.
• Compliance & Best Practices: Ensure that all IT systems comply with relevant regulations and best practices, including HIPAA, data privacy laws, and senior living industry standards across multiple sites.
• Training & Education: Lead or facilitate IT training sessions for staff at all locations, educating them on basic IT usage, security protocols, and best practices.

Additional Responsibilities:

• Stay current with new technologies and innovations in networking, cybersecurity, and IT systems, particularly as they apply to senior living environments across multiple locations.
• Assist with the procurement of IT equipment and software for the entire organization, ensuring it aligns with the needs of each location.
• Collaborate with external vendors and service providers to resolve technical issues or upgrade infrastructure at various locations.
• Travel to different facilities as needed for on-site support, installations, and troubleshooting.

Why we should be your "home away from home"

• Work environment: Our focus is to maximize the potential of every life we touch. We do this by creating an elegant community where our residents are surrounded by the highest standards of quality of service, environment, and care. This includes Holistic Wellness, Gold Leaf Dining standards, and vibrant Life Enrichment activities.
• Associate support available: Work friend trainer, employee assistance program, crisis care assistance, paid-time-off donations, continuing education opportunities, appreciation/sympathy gifts, family member discount.
• Associate growth opportunities: In addition to competitive pay, hundreds of associates are promoted each year! We conduct annual performance evaluations with raises.
• Company snapshot: Legend has been a family business for 30 years, and is adding multiple properties each year! Our awards include: Great Place To Work, Best of Senior Living Award, Innovative Programming in Senior Living.

Requirements

Requirements--Network Administrator

• Education: Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Experience: At least 5 years of experience in network administration and IT support, with a focus on managing IT systems across multiple locations. Previous knowledge and work experience with Cisco Meraki and Ubiquiti networks is required.
• Certifications: Network+ (CompTIA), Cisco Certified Network Associate (CCNA), or other relevant certifications are preferred.
• Skills:
  • Expertise in managing network protocols, routing, and switching (e.g., TCP/IP, DNS, DHCP, VLAN) across multiple locations.
  • Strong troubleshooting skills in hardware, software, and networking issues for a multi-location environment.
  • Working knowledge of SQL.
  • Knowledge of cybersecurity tools and best practices.
  • Experience with cloud-based services
  • Familiarity with HIPAA compliance and managing sensitive healthcare data.
  • Strong project management skills for overseeing IT initiatives across 65 locations.
  • Excellent interpersonal and communication skills, with the ability to interact effectively with both technical and non-technical staff at all levels.

Physical Requirements--Network Administrator

• Ability to travel to various locations as needed.
• Ability to lift and move computer equipment, hardware, and other IT assets (up to 50 lbs).
• Ability to work both on-site at different locations and remotely, depending on the needs of the team.

To learn more about this exciting opportunity, apply today!

Legend Senior Living is a drug free workplace and drug screening will be conducted at the company's discretion. This position may require the associate to work evenings and weekends as needed.

Applications are accepted on an ongoing basis.

It is the policy of Legend Senior Living to provide equal employment opportunity in employment to all associates and applicants for employment. No person is to be discriminated against in employment because of race, religion, color, sex, age, genetic information, national origin, pregnancy, disability, military status or any other classification protected by applicable local, state or federal law. This policy applies to all terms, conditions, and privileges of employment. Although the company does not discriminate on the basis of citizenship, it is required to comply with federal laws to ensure that its workforce is legally eligible to work in the United States.