IT Operations Manager
$110k - $130kPrime Data Centers
About Prime Data Centers Prime Data Centers develops, acquires, and operates data centers for some of the world's largest enterprises. A private firm owned by a group controlling $6 billion in assets, with a 15-year tenure in technology and real estate development, Prime provides customers with ownership options and dynamic leasing models, defining a true corporate partnership.
About the role We are seeking an experienced, player-coach IT Operations Manager to lead the day-to-day delivery of IT services across our corporate office and growing data center portfolio. Reporting to the VP of IT & Cybersecurity, you will own run-the-business IT operations - service delivery, infrastructure health, patching, backups, and network availability - while leading and developing a team of systems, network, and helpdesk professionals.
This is a hands-on leadership role: you will remain technically engaged in the environment, act as the senior escalation point, and take an active on-site role in the design, installation, and commissioning of IT infrastructure for new data center sites, with additional sites expected in the future. You will be a key partner in scaling the IT organization as the company grows. What you'll do
Applications will be accepted on an ongoing basis.
Prime is an Equal Opportunity Employer. All applicants are considered for employment without attention to race, color, age, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, genetic information, ancestry, national origin, citizenship, protected veteran or military status, disability status, or any other classification protected by federal, state, or local laws and ordinances. #LI-Hybrid
About the role We are seeking an experienced, player-coach IT Operations Manager to lead the day-to-day delivery of IT services across our corporate office and growing data center portfolio. Reporting to the VP of IT & Cybersecurity, you will own run-the-business IT operations - service delivery, infrastructure health, patching, backups, and network availability - while leading and developing a team of systems, network, and helpdesk professionals.
This is a hands-on leadership role: you will remain technically engaged in the environment, act as the senior escalation point, and take an active on-site role in the design, installation, and commissioning of IT infrastructure for new data center sites, with additional sites expected in the future. You will be a key partner in scaling the IT organization as the company grows. What you'll do
- Team Leadership: Lead, coach, and develop the IT Operations team (systems administration, network administration, and helpdesk), including 1:1s, performance management, growth plans, and hiring against the approved phased headcount plan.
- Service Delivery & ITSM: Own IT service delivery outcomes in ITSM - SLA performance, queue health, escalation paths, customer satisfaction, and operational reporting to leadership.
- Player-Coach Engineering: Remain hands-on across the core stack - Windows / Linux Servers, Vritual Environments and Backup Servers, Microsoft 365 (Entra ID, Exchange Online, Intune, SharePoint Online. Etc.,), Grafana, and enterprise networking - serving as the team's senior technical escalation point.
- Site Deployment & Commissioning: Travel 30-40% to lead the IT scope of new data center site deployments: rack and network design coordination, structured cabling oversight, server and network commissioning, and go-live support in partnership with construction and critical operations teams.
- Infrastructure Lifecycle: Own the patching and vulnerability remediation program for servers and critical endpoints, backup integrity and restore testing, storage and NAS health, capacity planning, and hardware/software asset lifecycle and procurement.
- Monitoring & Observability: Partner with IT & Cybersecurity leadership on the Grafana observability build - consolidating logs and telemetry from critical IT systems and Building Management System (BMS) sources - and manage maintenance windows and on-call coverage.
- Security & Compliance Partnership: Enforce security baselines and configuration standards; support investigation workflows for alerts escalated by SOC Team; provide evidence and control support to the Compliance Manager for ISO 27001:2022, SOC 2, and PCI DSS audits.
- Vendor & Budget Management: Manage IT vendors, service contracts, licensing, and renewals; provide input to annual opex/capex budgeting and track spend against plan.
- Process & Documentation: Establish and maintain runbooks, configuration standards, change management discipline, and documentation so the environment is supportable beyond any single individual.
- Experience: 5-8 years of progressive IT infrastructure and operations experience, including 2+ years directly managing or leading technical staff (systems administrators, network administrators, or support technicians).
- Technical Depth: Demonstrated hands-on depth in Windows & Linux Server administration, Microsoft 365 tenant administration, virtualization (VMware, Hyper-V, or Proxmox VE), and backup/recovery operations.
- Networking: Solid enterprise networking fundamentals (routing, switching, VLANs, firewalls, wireless) with the ability to guide and quality-check network administration work.
- Service Management: Experience running or materially improving an ITSM practice - SLAs, escalation management, and service reporting (Service Now, Zendesk, or similar ITSM or comparable platforms).
- Multi-Site & Data Center: Experience supporting multi-site infrastructure; direct exposure to data center environments, site buildouts, commissioning, or construction-adjacent IT delivery strongly preferred.
- Security & Compliance: Working knowledge of security and compliance operations - patching and vulnerability management discipline, access reviews, and audit support for frameworks such as ISO 27001:2022, SOC 2, or PCI DSS.
- Flexibility & Mobility: Ability and willingness to travel 30-40% to regional and new-build sites; valid driver's license required.
- Leadership & Communication: Clear communicator who can translate technical status into business terms for executive stakeholders, with strong organizational discipline and a coaching mindset.
- Certifications such as ITIL 4 Foundation, CompTIA Security+ or Network+, CCNA, Microsoft 365 Certified: Administrator Expert (MS-102), or PMP.
- Experience in mission-critical, colocation, hyperscale, or other 24/7 uptime-driven environments.
- Exposure to international or multi-entity IT operations.
- Competitive salary range of $110-130k along with an annual performance bonus program
- 401k fully vested upon enrollment, up to a 4% employer match
- 100% employee premiums paid by employer for medical, dental, vision, life insurance, and disability
- Paid Time Off + Sick time
Applications will be accepted on an ongoing basis.
Prime is an Equal Opportunity Employer. All applicants are considered for employment without attention to race, color, age, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, genetic information, ancestry, national origin, citizenship, protected veteran or military status, disability status, or any other classification protected by federal, state, or local laws and ordinances. #LI-Hybrid
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the IT Operations Manager in Dallas, TX vacancy
- ...application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Senior IT Operations Manager We are searching for... We are searching for a IT Operations Senior Manager to ensure the smooth operation of our global...SuggestedWork at officeWorldwide
- ...Functions Develop and implement policies and best practices for gift processing, data management, reporting, and analysis. Supervise and mentor Development Operations Specialists, Coordinator, and Gift Specialist to ensure accurate donor data and updated...SuggestedFull timeWork at office2 days per week3 days per week
$268.69k - $394.08k
...cloud solutions, along with enterprise IT systems and services. The CISO will be... ...communicating at a strategic level to Executive Management, the Audit and Compliance Committee, and... ...’s commitment to sustainability and operational resilience. A primary focus of this role...SuggestedFull time$243k - $365k
...automation patterns with engineering to enhance operational security, product security and data... ..., Clinical, Regulatory and Quality, IT, Legal, Finance, and Commercial teams.... ...Qualifications ~8 years of progressive management experience in security engineering and/or...SuggestedFull timeWork experience placement$160.29k - $183.4k
...seeks an Applications Development Senior Manager for its Irving, Texas location.Duties: Design... ...Pipeline Engineering, and Infrastructure Operations; Analytics Visualization and... ...Project Management for enterprise-level IT initiatives; Natural Language Processing;...SuggestedFull timeRemote work- ...Coordinates the periodic review of user access rights with department managers • Establishes security monitoring methodologies, perform... ...industry cybersecurity frameworks and best practices • Serves as the IT department liaison to external auditors and examiners for the...
- GTN Technical Staffing is seeking a Director of Business Development & Partnerships in Dallas, TX to build and scale the company’s partner ecosystem across hardware, data center, and AI infrastructure. The role requires leadership to centralize the partnership function,...
- ...A bit about us: An established, employee-owned heavy civil contractor is expanding its Texas operations and is adding a Senior Project Manager to support multiple large, complex infrastructure projects. This is a growth-driven role, not a backfill - with long-term...For contractorsWork at officeLocal areaImmediate start
$5,000 per month
...Planning Behind World-Class Mission-Critical Projects Scheduling Manager Location: Project-Based Employment Type: Full-Time Travel:... ...schedule management provides the roadmap that aligns construction operations, procurement, engineering, subcontractors, and clients around...Full timeTemporary workFor contractorsFor subcontractorFlexible hours$114.1k - $268.18k
...KPMG is currently seeking a Lead Specialist, IAM Delivery Manager to join our Managed Services practice. Responsibilities:... ...with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance...Full timeH1bLocal area- ...United Rentals! As a Product Development Manager (PDM) within its Advanced Solutions Group (ASG)... ...organization. Work closely with Sourcing and IT to ensure solution viability and compatibility within operational infrastructure. Partner with internal and external...Hourly payWork at office
$220.44k - $330.66k
...East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit . Follow Shield AI on... ...real-world conditions. We are seeking a skilled and motivated manager to lead technical teams and support direct projects...Full timeTemporary workPart timeWork experience placementWork at officeWorldwide- ...enthusiasts. We're looking for an experienced Product Development Manager to lead the development and execution of new products from... ...of Engineering, Product Management, Sales, Marketing, Operations, Sourcing, Quality, and international manufacturing partners....Overseas
$80k - $85k
...: : Role: Application Manager Location: Farmers Branch, TX Job Type: Fulltime... ...applications align with business objectives and operate efficiently. · The Application Manager... ...goals. · Serve as a liaison between IT and other departments to drive successful...Full timeRelocationMonday to Friday$128k - $249k
...place.K&L Gates is seeking an experienced Manager of Enterprise Applications to lead the strategy, lifecycle management, and operational support of the firm’s portfolio of Commercial... ...across legal, administrative, and IT functions to align application capabilities...Full timeContract workTemporary workLocal areaRemote work- ...and responsible for the strategic leadership, management, and oversight of the school's information technology (IT) systems and infrastructure. The CIO will ensure... ...align IT strategies with the school's academic and operational goals, driving innovation and operational...Work at officeWeekend workAfternoon shift
- ...and auditable approach to ensuring continuity of IT services and recovery of mission critical... ...emergencies, or disasters. Reporting to the AVP for IT Operations, the Business Continuity and Disaster Recovery Program Manager works closely with IR leadership, Information...Full time
- ...Senior It Auditor Hilltop Holdings is currently looking to hire a Senior IT Auditor. The Senior IT Auditor is responsible... ...personnel and coordinates with the IT department staff and management, operational and financial internal audit teams, and external auditors where...Full timeCurrently hiringRelocation package
$118.8k - $178.2k
...you will execute information technology (IT) risk assessments, audits, and advisory... ...effectiveness, security, compliance, and operational integrity of the organization's... ...and provide actionable recommendations to management. You will also validate corrective actions...Temporary workWork at officeLocal areaRelocation- ...'re excited to grow our team by hiring a Software Development Manager to lead and grow our talented development team and play a key... ...collaborative and high-performance work environment Oversee daily operations, including project assignments, resource planning, and...H1bWork at officeFlexible hours
- ...(US-TX), United States (US). Required Qualifications: 5+ years of Technology Infrastructure Engineering, Infrastructure Program Management, or Technology Transformation experience, or equivalent demonstrated through one or a combination of the following: work experience...Work experience placementWork at officeRelocation package
- Sr. Enterprise Applications Manager Nelson Mullins, an AmLaw 100 firm, is seeking a Sr. Enterprise... ...portfolio and the teams that support it. This is a senior leadership role with... ...service, security, compliance, and operational efficiency. Lead the planning and delivery...
$125k - $190k
...cap private equity firms. We help improve operating results for their portfolio companies,... ...Include Merger Integration & Carve‑outs IT pre‑acquisition diligence IT post‑acquisition... ...implementations and integration Interim Management Commercial Due Diligence/Strategy Rapid...Interim roleFlexible hours- ...Technical Project Manager (TPM) – Onshore (Oracle Domain)We are looking for an experienced Technical Project Manager (TPM) to lead and manage strategic Oracle-related programs from our onshore location. This role involves overseeing the successful execution of large-scale...
- ...Technical Project Manager – Active Directory (AD)Lead and oversee projects involving Active Directory implementations, upgrades, and migrations across the enterprise.Coordinate cross-functional teams, including infrastructure, security, and application teams, to ensure...
$10k
...to achieve global growth. We are looking for a Technical Project Manager to support our Marketing and Corporate Communications Technology... ...for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest...Work at officeWork from home- ...Technical Project Manager Job Type: Full-time, on-site (Richardson, TX) Responsibilities Report to senior management. Interface directly with customers to support their project needs. Build relationships with existing customers and forge new ones with potential customers...Full timeWork at office
- ...Technical Project Manager Irving, TX & Jacksonville, FL TPM Position - Description Position Overview: The Application Support Technical... .... Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually...
- ...the Position:At Southern Methodist University, the OIT Project Manager will be part of the Project Management Office (PMO) within Office... ...functional teams across campus to meet business objectives.Job leveling (IT Project Manager or Senior IT Project Manager) and compensation...Work experience placementWork at office
- ...serves as the first point of contact for IT support across a diverse customer base worldwide... ...Computing teams to ensure seamless IT operations while fostering a culture of... ...queues, ensure compliance with SLAs and OLAs, manage major incident communications, and drive...Remote workWorldwideFlexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Operations Manager. Be the first to apply!
Related searches




