General Manager - Full Time Lead Coach

Job Description

Job Description

At Zalat Pizza , we don’t just manage—we coach. As a Restaurant Coach , you’ll lead by example, mentor your team, and drive daily operations to ensure excellence in service, food quality, cleanliness, and team culture. Think of this role as a General Manager with a coaching mindset—focused on developing people, hitting performance targets, and running a smooth, high-volume operation.

What You’ll Do

• Lead and coach your team through every shift to deliver Zalat’s high standards for safety, cleanliness, speed, and quality.

• Manage all daily operational responsibilities, including scheduling, opening/closing procedures, and executing company checklists (e.g. Jolt, PECs).

• Oversee purchasing, receiving, inventory control, and accounting processes to ensure operational and financial efficiency.

• Maintain the facility and equipment, ensuring everything is clean, safe, and functional.

• Recruit, train, and develop Zealots (our team members), fostering a positive and productive environment.

• Handle payroll, scheduling, and labor cost management.

• Monitor customer feedback and coach the team to continuously improve service and satisfaction.

• Track and optimize controllable costs to meet profitability goals.

• Uphold all food safety and health standards.

Experience & Requirements:

• Minimum 2 years of restaurant management experience in a high-volume environment.

• Strong leadership, coaching, and communication skills (both written and verbal).

• Must hold or obtain a valid Food Manager Safety Certification.

• Ability to work a flexible schedule, including nights, weekends, and holidays.

  • Successful sign-off by a Certified Training Restaurant (CTR)

  • Completion of all Opus training courses

  • Approval from a Zalat Training Coordinator or Director of Training

    Must complete 5–6 weeks of training at a Certified Training Location, including:

• Must pass a mandatory background check.

• Must be available to work high-volume blackout shifts: Halloween (and closest Saturday), Super Bowl Sunday, New Year’s Eve.

Compensation & Benefits:

• Competitive salary

• Medical, dental, and vision insurance

• Paid vacation

• Employee meal discounts

• Career development and advancement opportunities

• Hands-on training and support

Expected Hours

• Full-time: 45–50 hours/week

• Typical shifts are 9–12 hours, 5 days/week

Why Zalat?

We’re passionate about pizza and even more passionate about people. At Zalat, we believe great leadership is built on coaching—not just commanding. If you love building teams, leading by example, and creating incredible guest experiences, this is your chance to lead something great.

Zalat Pizza is an Equal Opportunity Employer.

We welcome applicants of all backgrounds and consider qualified candidates regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, marital or veteran status, or criminal history consistent with applicable laws.