Security Manager

Description Security Manager Location: Breckenridge, CO Position Type: Full-Time Exempt Compensation: $72,800 - $89,180 (DOE) About the Role At Breckenridge Grand Vacations, we create Grand Vacations by Sharing Smiles with every Owner, Guest, and coworker. As our Security Manager, you will be the trusted leader and guardian of our centralized security program, translating our commitment to safety and service excellence into every patrol, policy, and protection measure. You will be the architect of a secure environment, ensuring our guests, owners, employees, and assets feel protected, supported, and confident in our ability to anticipate and respond to any challenge. This role is perfect for a security professional who is equal parts empathetic mentor, operational strategist, and calm-under-pressure decision maker. You will take ownership of the entire security ecosystem across all BGV properties, from developing SOPs and managing incident response to building staffing models and leading a team of 8+ security personnel, always acting with integrity and discretion to protect sensitive information. You will serve as the primary liaison with law enforcement, fire departments, and emergency services while partnering with internal leaders to ensure our security operations align with our hospitality-driven culture. If you thrive in a dynamic environment where no two days are the same, are driven by a desire to develop others, and find deep satisfaction in knowing you played a part in creating a safe and welcoming experience for everyone on our properties, we'd love to meet you. Responsibilities Manage and supervise a team of 8+ security personnel, following Results Leadership operating procedures for recruiting, hiring, training, scheduling, developing, reviewing, disciplining, and terminating staff Provide guidance, mentorship, and support to staff while fostering a positive and productive work environment Empower staff to solve problems and make sound decisions by asking thoughtful questions and offering support, while recognizing when direct guidance is needed Ensure training is thorough, consistent, and conducted regularly to drive results and improve performance Delegate tasks and projects effectively, ensuring productivity, quality standards, and accountability are met Monitor and evaluate staff performance through regular coaching, feedback, and performance evaluations Address and resolve employee or leadership issues, escalating to department leaders as appropriate Communicate, interpret, and reinforce company policies, procedures, and standards with all employees Maintain accurate performance records, including attendance, tardiness, and absenteeism Develop, implement, and manage a centralized security program serving all BGV properties Develop, maintain, and regularly update the BGV Security Operations Manual, including security SOPs Ensure security operations are conducted consistently across all locations Establish and maintain security staffing schedules, deployment plans, and coverage models Respond to and manage significant incidents, emergencies, disturbances, and security-related events Conduct investigations involving guest, owner, employee, and property security concerns Maintain security incident reporting systems and ensure accurate documentation Analyze incident trends and recommend corrective actions and prevention strategies Develop and deliver ongoing security training programs, drills, and exercises Coordinate emergency preparedness activities with internal departments and external agencies Serve as the primary liaison with local law enforcement, fire departments, emergency medical services, and other public safety partners Oversee the use, maintenance, and accountability of security equipment and vehicles Manage departmental budgets ensuring efficient use of resources Promote a culture of safety, professionalism, service excellence, and accountability Champion BGV's hospitality values and company culture in all interactions Support sustainability, philanthropy, and community initiatives Requirements Previous supervisory experience managing a team of 8+; minimum related professional experience or equivalent combination of education and experience Valid Colorado Driver's License with an acceptable Motor Vehicle Record; must be insurable under BGV's vehicle insurance program CPR/AED/First Aid certification required or obtainable within 60 days of hire Proficiency with Microsoft 365, common workplace software, and security-related technology (incident reporting, access control, video surveillance, alarm monitoring, key control) Ability to quickly learn new technologies and navigate cloud-based platforms for reporting, scheduling, and compliance Strong written and verbal communication skills, including the ability to write clear incident reports and communicate calmly during emergencies Ability to assess situations quickly, make sound decisions under pressure, and conduct objective investigations Basic math skills to interpret incident data, staffing metrics, and budget figures Ability to patrol properties for extended periods, respond quickly to emergencies, and occasionally lift up to 50 pounds Ability to navigate uneven ground, snow, ice, stairs, and rooftops; specific vision abilities required Flexibility to work nights, weekends, holidays, and on-call hours as needed Regular travel between company properties, including in seasonal mountain weather conditions Preferred Qualifications Experience in a hospitality or resort environment Experience managing security operations across multiple properties or locations Demonstrated ability to balance safety and security responsibilities with a service-first, hospitality-driven approach Experience designing and delivering training programs, drills, and exercises Proven track record of de-escalating confrontational or emotionally charged situations Experience managing departmental budgets and resource allocation Strong background in emergency preparedness and coordination with external agencies Experience with access control platforms, video surveillance systems, and alarm monitoring Bilingual communication skills (English/Spanish) Familiarity with mountain town or high-altitude work environments Experience working with HOA properties or developer locations Knowledge of sustainability, philanthropy, and community engagement initiatives Compensation & Benefits Health, vision, and dental insurance plans Company-paid life insurance coverage Voluntary Life and Accidental Death/Dismemberment Insurance HSA and FSA-Dependent Care Accounts Retirement plan Generous paid time off (PTO) and sick leave to support work-life balance Volunteer Time Off - Paid opportunities to give back to Summit County Retirement plan Generous paid time off (PTO) and sick leave to support work-life balance Volunteer Time Off - Paid opportunities to give back to Summit County Bereavement leave Biannual bonuses Tuition Reimbursement Program Employee Wellness programs to support physical and mental health Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event tickets, pet insurance partner discounts and access to Summit Medallions: Occasional-use transferable passes for access to 6 premier resorts (A-Basin to Vail) via owners’ program About Our Company: Breckenridge Grand Vacations is a locally owned resort developer with a 40-year history in Summit County. We've been recognized as a Top Workplace for our employee-focused culture Applications will be accepted until November 11, 2026. We value diversity and welcome applicants from all backgrounds. Equal Opportunity Employer. #J-18808-Ljbffr Breckenridge Grand Vacations