Assoc Patient Access Rep-Intrnl Med Care-Noblesville

Assoc Patient Access Rep-Intrnl Med Care-Noblesville Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check‑ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits. Responsibilities High School Diploma or GED (Required) 1+ years of experience in a healthcare office setting and/or strong customer service background (Preferred) Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits) Completes Admissions, Discharges, and Transfers in a timely manner when applicable Ability to monitor and perform all patient hospital and/or ambulatory movement Utilizes EPIC work queue to pre-register scheduled patients Verifies medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services Confirms the completeness of the electronic health record (EHR) and makes necessary changes Qualifications High School Diploma or GED (Required) 1+ years of experience in a healthcare office setting and/or strong customer service background (Preferred) Registration/Admissions proficiency (inpatient, outpatient, emergency) Strong customer service skills Proficient in EPIC and other relevant software Community Physician Network Indianapolis Eastside #J-18808-Ljbffr Community Health Network