Information Technology Assistant

Job Description Assist Media & Technology Manager in coordination and implementation of all phases of information systems and support employees in troubleshooting and resolving computer-related issues. Supervisory Responsibilities None Duties / Responsibilities Handles inquiries from users on a variety of software and hardware issues. Assists users with installation of software and troubleshooting of related problems; refers more complicated issues to appropriate staff. Communicates regularly with other members of the support team to discuss recurring problems and to share solutions and best practices. Assists with larger upgrades and system maintenance on software and hardware (After hours and weekend scheduling is possible). Attends training sessions on new equipment, software, platforms, and other products; assists with development of user manuals and similar documentation for these products. Serves as secondary contact for the Bar’s Association Management System. Knowledge of, or willingness to, learn Audio/Video technologies to provide backup support for SC Bar Media Department. Supports SC Bar Committees and Sections. Performs other related duties as assigned. Required Education, Experience and Skills Associates Degree in Computer Science or equivalent and at least two years of work-related experience. Thorough understanding of computer hardware, including desktop computers, laptops, network devices, and peripherals. Proficient in Microsoft Office 365. Experience with Windows Active Directory. Proficient with installation and maintenance of Windows and Mac OS (Server and Workstation). Ability to analyze data and provide solutions to problems. Basic knowledge of network security. Excellent verbal and written communication skills. Excellent interpersonal and telephone skills. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 50 pounds at times. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other protected status in accordance with all applicable federal, state and local laws. South Carolina Bar is committed to the full inclusion of all qualified individuals. As part of this commitment, South Carolina Bar will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. #J-18808-Ljbffr 6AM City, LLC