Payment Systems Fraud Specialist

Payment Systems Fraud Specialist

First Northern Credit Union, is a $300 million+, 22,000-member credit union. We're looking for a dynamic individual with Fraud experience, and high energy to join our team!

Manage our 24/7 fraud monitoring services. You will need to ensure that alerts pertaining to suspicious fraud are monitored during weekends and date(s) we are closed when they are most likely to occur

Review daily monitoring reports and alerts for suspicious (improper, unusual or irregular) activity and identify the activity that indicates evidence of fraud and fraud risk

Investigate patterns of potential fraud and act swiftly to mitigate potential loss

Disseminate information regarding current frauds or scams to appropriate staff

Perform transactional analysis

Work collaboratively with Internal Audit, as well as other departments regarding operating controls and fraud resolution

Assist in the preparation of internal reports of investigations, identify procedural and control weaknesses and make recommendations to prevent future losses

Assist Investigators in the research and resolution of fraud examination

Act as an internal fraud consultant to various departments

Process Fraud and Chargeback transactions with Processors and maintain detailed reports

Other duties and assignments as required by management

Must adhere to pertinent laws, regulations and external compliance requirements.

Track fraud alerts received from various sources

Manage compromise alerts determining when reissues and card closures are required

Responsible for Payment Systems phone queue during downtime

Successful candidates:

Be a Subject Matter Expert in specific or general areas of Fraud. A working knowledge of applicable banking regulations such as the Bank Secrecy Act, FACT Act Red Flags Reg E. Knowledge of credit union operational procedures relating to processing and manipulation of transactions with knowledge related to how fraud is perpetrated.

Knowledge of Reg E Dispute Resolution

Knowledge of Visa Chargeback Rules and Fraud processes

Knowledge of NACHA Unauthorized ACH Rules

Knowledge of techniques used to commit fraud as identified through detailed transactional analysis

Ability to detect potential or actual fraudulent transactions through analysis of large volumes of transactional data

Maintain understanding of all types of fraud, fraud trends and best practices for fraud prevention and detection

Could effectively motivate and influence others

Have excellent verbal and written communication skills

Possess a strong ability to work independently, with little supervision

Are professionals in conduct and communication

Could address stressful situations with courtesy and tact

Have friendly, outgoing personalities

Have a consistent employment record

FNCU provides employees with a professional yet comfortable work environment, competitive compensation, and paid time off. Full-time employees are eligible for a comprehensive employee benefits package.

Paid Holidays

Paid Time Off

Health, Dental, and Vision Insurance

Employer paid Life Insurance, Short-Term and Long-Term Disability

Annual employer discretionary 401K contribution

401K Retirement Plan, with employer matching

Annual discretionary bonus

Company events/quarterly luncheons

Pay commensurate with relevant experience.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

Job Type: Full-time

Experience: Minimum two years of experience in a fraud/loss prevention type function/like experience or a combination of three years of experience within various related roles (Branch, fraud, security or other back-office functions)

Minimum Education: Associate (Required)

Work authorization: United States (Required)

EOE Drug-free environment M/F/D/V