Patient Access Manager - Regional Medical Center

Job Description

Job Description

The salary range displayed represents the typical salary of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

This posting will close on 08/10/2026.

San Luis Valley Health (SLVH) is seeking a full time Patient Access Manager to join our RMC Admissions team! This position is responsible for managing all admissions, customer service, and daily operations.

What You'll Have:

• Bachelor’s degree in business or related field.
• Supervisory and healthcare experience.
• Strong computer and technology skills, including proficiency with all Microsoft Office products. Preferred experience with electronic medical records and/or medical billing databases.
• Demonstrated skill and experience working in complex and fast-paced environment.

What You'll Do:

• Leads and guides admission team, providing coaching, training, support and leadership.
• Completes interviews and hiring, corrective actions and annual evaluations of staff. Seeks assistance from Director and/or HR as needed.
• Coordinates scheduling of staff including managing time off requests, sick call offs, etc. Coordinates coverage and/or covers shifts as needed. Approves timecards and monitors OT.
• Leads monthly staff meetings and maintains minutes on SharePoint.
• Ensures accuracy, timeliness, compliance and security of registration staff through strong communication with the Service Learning Coordinators.
• Resolve patient complaints timely and/or escalate to Director as needed.
• Prepare and submit monthly reports to Director as requested, i.e. EOC checklist, Variance reports, HealthStream, etc.
• Complete PDSA's and/or Do It Projects as needed. Works with SLC's to complete and implement new processes and workflows.
• Participate in team and/or organizational committees as required or assigned.
• Enhance professional growth and development through participation in educational classes, webinars, workshops, literature and classes.

We Take Care of Our People

As the largest employer in the San Luis Valley, we commit to providing our employees with quality and affordable benefits to complement a fulfilling work experience and help balance life experiences and needs. To show our appreciation of your hard work, we offer a competitive and comprehensive total benefits package, including:

• Full medical, dental and vision plans to suit the needs of you and your family, with low-cost copays and deductibles, all without high out-of-pocket expenses.
• Enjoy a generous amount of Paid Time Off and Sick Leave in your first year with accruals starting on your first day!
• Start saving with Retirement plans available from day one, providing up to 5% employer match after one year of employment.
• Free life and disability insurance benefits for full-time employees with the opportunity to purchase additional coverage at low costs.
• Add to your benefit package with a variety of voluntary benefits such as identity theft protection, medical and dependent care flexible spending accounts and more.
• Take care of yourself with our free on-site 24-hour employee health center, and discounts to a selection of local fitness/recreational centers.
• Keep learning by utilizing our education program benefits to foster your growth and development.
• Give back to the community with multiple opportunities throughout the year to volunteer with our own non-profit SLV Health Foundation and other SLV- and community-sponsored events.
• Discounts on cell-phone plans, ski/snowboard lift tickets, Dell computers, local pools, Adams State University functions and more!
• Your family is our family so our employees and their family members have access to our employee support services, including up to four free counseling sessions to assist with work/life solutions.

Like to learn more? Click here for more information on our employee benefits program!