Warehouse Supervisor - Second Shift

Job Description

Job Description

Who We Are At Nature's Touch, you're not just building a career; you're joining a trailblazing team that believes in the power of collaboration, diversity, and continuous learning.Since 2004, we've been on a fast-growing journey from a small startup to a global leader in private-label frozen food manufacturing. With modern facilities in North America-including two plants in the U.S.-we proudly supply millions of households worldwide. What drives us is simple: a commitment to quality, innovation, and sustainability.We're shaping the future of frozen fruit-and we'd love for you to be part of that growth. At Nature's Touch, growth opportunities are everywhere!Position OverviewWe are seeking a dependable, proactive, and results-driven Warehouse Supervisor to lead operations at our new two-year-old facility in Front Royal, Virginia. Reporting directly to the Warehouse Manager and indirectly to the Facility Manager, this role oversees all aspects of the warehouse with a strong focus on operational efficiency, productivity, safety, and team performance.As a key member of the leadership team, the Warehouse Supervisor will drive continuous improvement initiatives, foster a collaborative and high-performing work environment, and ensure that warehouse goals are consistently met in alignment with company standards and values. We are looking for a hands-on leader with an active presence on the warehouse floor, who thrives on developing people, optimizing processes, and making a tangible impact on day-to-day operations.Key ResponsibilitiesPromote Safety First Foster a safe, positive, and productive workplace culture.Ensure compliance with food safety and regulatory standards across all operations.Team Leadership & Development Lead, coach, and develop a team of 11 direct reports and 19 indirect reports across other shifts.Provide ongoing training, coaching, and performance management to build strong, engaged teams.Train staff in new processes and ensure readiness for operational changes.Daily Responsibilities. Oversee all aspects of the Freezer Warehouse operations, including inventory management, housekeeping, shipping, receiving, and personnelMaintain a safe, secure, and organized work environment by following and enforcing company and legal standardsTrain, develop, and evaluate the performance of the shift warehouse employeesProvide an open and honest communications atmosphere, and a positive working environmentPrepare and maintain department reporting and record-keeping systemsEnsures adherence and accountability to all material & inventory control policies and proceduresMake real-time operational decisions regarding staffing adjustments, equipment issues, safety incidents, and shipment exceptionsEscalate critical issues to the Warehouse Manager or Facility Manager using established protocolsProactively address attendance, productivity, and behavior issues on shift; escalate formal matters to HR as neededDriven to guarantee that inbound & outbound shipments are completed timely, received/shipped in full and on time to meet all customers' expectations & standardsProvides WMS training and support to shift membersEnforces established warehouse practices and protocolsContinuous Improvement & Cross-Functional Collaboration Partner with quality assurance, maintenance, and production to support smooth plant operationsSupport budget planning and cost control initiativesParticipate in development of SOPs, and other continuous improvement initiatives.RequirementsMinimum of 5 years of experience in warehousing within the food industryProven leadership and team management capabilitiesBilingual in English and Spanish (required)Strong knowledge of food safety standards, including HACCP, FDA, and SQFExcellent problem-solving and decision-making skillsProficiency in WMS programs and reporting toolsEfficient use of Microsoft Office products, with proficiency with ExcelStrong organizational and multitasking abilities.Effective communication and interpersonal skills.Flexibility to work across shifts and adapt to changing priorities.Work Location & Working ConditionsThis is a full-time, on-site position based at our Front Royal, VA facility.The schedule is Monday to Friday, with flexibility required to support both shifts:1st Shift: 6:00 am - 3:00 pm2nd Shift: 2:00 pm - 11:00 pmWork is performed in a fast-paced manufacturing environment, with regular exposure to cold temperatures, loud machinery, and strict food safety protocols. The role requires frequent standing, walking, and lifting (up to 50 lbs.)Benefits:401(k) plan with company matchingComprehensive health, dental, vision, and life insurancePaid time offAccess to employee assistance programs for personal and professional supportEmployee referral program with incentivesWe appreciate your interest in joining Nature's Touch. Only candidates selected for interviews will be contacted.