Clinic Patient Coordinator

Benefits:

Employee discounts

Paid time off

Job description: Receptionist / Patient Coordinator Anderson Longevity Clinic – Tampa, Florida (Hyde Park) Schedule: Full-time, In-clinic

About Anderson Longevity Clinic Our Mission: At Anderson Longevity Clinic®, the genuine care, health, and longevity of our patients is our highest mission. We pledge to provide the finest personalized service to those who wish to go beyond what traditional healthcare offers, delivered in a warm, relaxed, yet refined ambiance.

At Anderson Longevity Clinic, we go beyond symptom-based medicine by treating the whole person. As a self-pay practice, we are free from the limitations of insurance-driven care models, allowing our team the time and autonomy to build meaningful patient relationships and deliver thoughtful, individualized service rather than volume-based visits.

Through cutting-edge medical science and performance-based optimization, our providers lead the development of highly personalized treatment plans guided by advanced laboratory testing and each patient’s unique goals. Our Hyde Park location focuses on optimization through peptide therapies, Platelet-Rich Plasma (PRP) therapies, Low Testosterone (Low T) treatment, Hormone Replacement Therapy (HRT), and injury treatments—all delivered within an evidence-based, longevity-focused care model.

Job Summary We are seeking a growth-oriented Receptionist / Patient Coordinator to join our clinic team in the Tampa area. We are open to full-time candidates and are willing to assess a variety of scheduling arrangements, with the opportunity for increased hours as the practice continues to grow.

This is an in-clinic role focused on delivering an exceptional first-and-last impression for every patient while handling front-desk operations and patient-coordinator responsibilities. You will serve as the face of the clinic, support daily operations, assist with sales initiatives, and help guide patients through their personalized wellness journeys. We are seeking professionals who value flexibility, patient connection, and the opportunity to grow alongside an expanding practice.

What You’ll Do

Provide exceptional, compassionate, and ethical service in all interactions with patients

Answer and direct phone calls to appropriate staff

Greet and room patients upon arrival for appointments

Schedule appointments, process payments, and maintain patient records utilizing the clinic’s patient management portal

Proactively organize and prepare clipboards and appropriate documentation for patient appointments

Patiently and thoroughly answer in-scope patient questions that may include, but are not limited to, appointments, billing, or the mission of ALC in a timely manner

Direct patients to the appropriate resources

Participate in all sales initiatives, including but not limited to encouraging and soliciting patient referrals as appropriate

Assist with maintaining the appearance of the clinic front of house

Perform sales functions, meet with patients, and guide them through the treatment process

Process initial medical provider orders and coordinate medication ordering with vendor pharmacies in a timely manner

Follow up with patients on a regular basis to develop relationships and ensure satisfaction

Continually update patient billing and shipping preferences

Use service calls to confirm patient satisfaction and follow up with all new sales leads promptly

Complete and maintain the recurring patient metrics spreadsheet on a monthly basis

Coordinate patient labs, imaging services, and referrals

Complete all initial and future franchisor-required training within the required timeframe

Complete additional tasks and responsibilities as assigned or outlined in the Anderson Longevity Clinic® Operations Manual

Preferred Experience

Prior experience in medical reception, front desk, or patient coordination in a healthcare, wellness, or aesthetics setting

Background or strong interest in sales, relationship management, and patient education

Familiarity with hormone therapies, peptide treatments, regenerative medicine, or longevity-focused services

Proficiency with electronic health record systems, scheduling portals, and Microsoft Office

Required Qualifications

High school diploma or equivalent

At least 1–2 years of experience in customer service or medical administrative roles

Excellent communication, organizational, multitasking, and problem-solving skills

Professional demeanor and ability to function effectively in a team environment

Reliable transportation and availability during clinic operational hours

Why Join Us

Be the first and last impression for patients in a modern, luxury longevity-focused medical environment

Deliver meaningful, relationship-driven patient experiences while supporting cutting-edge therapies

Collaborate within a supportive, team-oriented clinical culture

Enjoy consistent weekday office hours (9:00 AM–5:00 PM) with no nights, weekends, or on-call requirements

Ready to Apply? Submit your resume and any relevant experience to View email address on click.appcast.io