Hardware Reliability Technician, Root Cause (Starlink)

Hardware Reliability Technician, Root Cause (Starlink) Bastrop, TX SpaceX is developing the technologies to make space exploration possible, with the ultimate goal of enabling human life on Mars. SpaceX is deploying Starlink, the world's largest satellite constellation and most advanced broadband internet system, providing reliable internet to millions worldwide. Responsibilities Communicate and resolve quality issues impacting Starlink products in a timely and effective manner Document production non-conformances accurately and in accordance with established procedures Support the maintenance and continuous improvement of quality management system policies and procedures Participate in root cause investigations on Starlink products to identify and eliminate sources of defects Perform field return triage and conduct root cause analysis on returned hardware Execute PCB solder rework and X-ray inspections to support root cause analysis and MRB disposition Support production teams during critical containment actions and quality alerts Assess production processes for compliance with company standards and applicable industry requirements Basic Qualifications High school diploma or equivalency certificate 1+ years of experience working in a production, mechanical, or manufacturing environment Preferred Skills and Experience 2+ years of quality experience in a manufacturing environment Experience performing root cause analysis on electrical systems and PCBAs with expertise in diagnosing and resolving issues related to solder joint quality, component failures, and manufacturing/assembly defects Bachelor's degree in a technical or engineering field Experience working with root cause/corrective action systems Self‑motivated, proactive, and experience managing multiple priorities and tasks Practical experience working within quality management systems (ISO 9001) Additional Requirements Must be willing to work all shifts, overtime, and weekends, as needed Must be willing to work the following shifts: 1st shift (Monday – Friday, 6:00 am – 4:00 pm), A Shift (5:00 am – 5:00 pm, Sun – Wed), B Shift (5:00 am – 5:00 pm, Wed – Sat), C Shift (5:00 pm – 5:00 am, Sun – Wed), D Shift (5:00 pm – 5:00 am, Wed – Sat) Schedule may vary depending on site operational needs and flexibility is required regarding overtime and weekend support Ability to perform job duties that require standing, kneeling, crouching, twisting upper body, and lifting up to 25 lbs. unassisted Must be willing to work onsite in Bastrop, TX – remote work not considered To conform to U.S. Government export regulations, applicant must be a U.S. citizen or national, U.S. lawful permanent resident (green card holder), refugee under 8 U.S.C. § 1157, or asylee under 8 U.S.C. § 1158, or eligible to obtain the required authorizations from the U.S. Department of State SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. #J-18808-Ljbffr SPACE EXPLORATION TECHNOLOGIES CORP