Field/Service Technician

Operations Field/Service Technician

This is the entry level position within the Operations Field/Service Technician job family. This position includes a progression to Field/Service Technician 2 after two years and the completion of necessary training and Operator Qualifications (OQs).

Essential Functions

• Responsible for the installation, repair and replacement of distribution facilities such as main lines and services and for the operation and maintenance of construction equipment.
• Will work to serve the needs of a residential and commercial customer base.
• Operates all light earth-moving equipment, such as backhoe, side boom, tamper, and hydra-crane.
• Duties include maintenance of said equipment (including cleaning, greasing and lubricating) and transportation of equipment and/or materials.
• Installs and removes gas meters, meter settings, and regulators; inspects and tests service and house lines for leaks.
• Uses test instruments as required to install, service, and adjust all gas appliances.
• Investigates gas service inquiries, such as no gas, leaks, gas odor, blowing gas, fires, explosions, and high bills.
• Advises plumbers, contractors, and prospective customers on service and house line installations.
• Will turn gas on/off for customers.
• Collects delinquent bills; reads meters; locates, cleans and repairs curb boxes.
• Uses pressure gauges to test for line leaks and gas detection instruments to locate leaks.

Required Qualifications For Position

• Must have a High School diploma or equivalent
• Must have a mechanical aptitude and be able to use various types of hand tools needed for repair of field facilities.
• Must be able to perform basic math calculations, prepare legible records and understand written and oral communications.
• Must have ability to work effectively in a team environment.
• Must be detail-oriented and able to follow through on assignments with little or no direct supervision.
• Requires skill in reading/interpreting gauges & dials.
• Must be able to be certified to wear self-contained breathing apparatus.
• All positions are subject to applicable DOT (Department of Transportation) Anti-Drug and Alcohol Misuse Prevention Plan (AMPP) regulations.
• All positions must be able to respond to emergency calls and work scheduled and nonscheduled overtime.
• Successful candidates must pass pre-employment Attitude Assessment, Aptitude Testing, Physical Capability Assessment, Drug Screen, MVR (Motor Vehicle Record) screen and Background report.
• Successful candidates must abide by area specific living requirements.
• Must be able to pass applicable service physical capability assessments.
• Job requires working in all weather conditions.
• Knowledge of OSHA (Occupational Safety and Health Act) regulations concerning pipeline safety and underground construction practices

Preferred Additional Qualifications for Position

• Experience in the plumbing trade with natural gas experience and current OQ (Operator Qualification) plumbing qualifications preferred
• Experience reading/interpreting gauges and dials

Salary Range*:

$35.94 - $39.33

*The salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job-related knowledge, and relevant experience, as well as internal pay equity.