Business Operations Associate

Company Description

We are looking for a BizOps Associate to evangelize our service and streamline on-boarding. This is full-time role with salary, equity, and health benefits!

Do you get energized meeting new people and by selling a product you believe in? Whether it’s running in-person tours or matching potential housemates; you’ll be on the front lines enabling every day people to get access to attractive AND affordable housing.

Job Description

Your Role:

- Conduct tours daily, both in-person and virtually

- Communicate with customers via phone, text, and email

- Set up and host community events

- Resolve or escalate any customer concerns to the proper channel

Your Skills:

- Extroverted: energized by meeting new people with a tendency to over communicate - Organized to the point of being considered OCD

- Intrinsically motivated to improve processes and to learn

- Spreadsheet capable

- Ability to quickly learn new systems

- Can assist in generating new and more efficient processes

- Strong writer and proficiency with other common languages a plus

Qualifications

Experience:

- 2-4 years of sales or customer service experience

- 1-2 years in an analytical role such as consulting, banking, marketing or analytics

- Bonus if you are an SF native

Additional Information

Perks:

- Full benefits, including medical, vision and dental

- On-site Luxury housing, subsidized

- Office with gorgeous views, fitness center, outdoor patio, game room, and more

- Catered lunch and dinner daily, fully-stocked kitchen

Job Type: Full-time

Salary: $40,000.00 to $60,000.00 /year