Complaint Investigations Tech
Abbott
Title: Complaint Investigations Tech Location: Alameda, CA Duration: 6 Months Shifts: 5am - 1:30pm 100% Onsite Summary: The Technician will be responsible for: Unpacking boxes safely and sorting the returned products accordingly by product lines. Investigating returned products to resolve customer complaints regarding their blood glucose meters, strips & sensors. The Technician will document complaint investigations in the Complaint Handling System. The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation. Perform routine maintenance on individual quality records and ensure equipment used for testing is within validity. Must Have ~ proficient computer skills to navigate Internet programs used, basic Microsoft Office skills and be able to read, write and comprehend English. Experience in Medical Device / Biotech Industry with a Technical Background is preferred. Knowledge of Electronic Troubleshooting is preferred. Ability to work in a team setting is a plus. Ability to follow written work instructions of SOP’s is required. Good documentation skills are a must. Good computer skills are essential for this job, since data entry of investigation results is a primary part of the job. Ability to focus while performing repetitive and routine investigations is a must. Great fit for workers with Inspection and Quality experience. Minimum education required is H.S. Diploma or equivalent (such as GED) with Technical experience. An Associates (Two year) degree in Electrical Engineering or other Science may be considered. Recent college graduates with a Bachelor’s degree are an ideal fit for this entry level position. Perform routine testing (physical, chemical or functional) on product returned from the field due to a customer complaint, using a variety of lab equipment. Summarize and record all test data and maintain proper documentation of all lab work. Process customer returns in a timely manner in accordance with ISO and FDA QS Reg. Support company goal for timeliness of complaint investigations and closures. Must have good written and oral communications skills. Consultants Eligible Benefits Upon Waiting Period: Medical and Prescription Drug Plans Dental Plan Vision Plan Health Savings Account (for High-Deductible Health Plans) Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit) Supplemental Life Insurance Short Term Disability (coverage varies by state) Long Term Disability Critical Illness, Hospital coverage, Accident Insurance MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance 401(k) Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs. #J-18808-Ljbffr
- Abbott Laboratories in Alameda, CA is seeking a Complaint Investigation Technician- 2nd Shift to perform routine laboratory testing on returned medical devices. You will document investigation activities clearly, manage multiple tasks, and follow procedures with minimal...ComplaintsAfternoon shift
- ...perform routine testing of medical devices in order to replicate customer complaints and if applicable identify the root cause of the complaint. The technician will need to document investigations accurately, and maintain organized files to keep track of investigated...Complaints
$28 - $31 per hour
...Job Title: Complaint Investigations Tech Location: Alameda, CA 94502 Duration: 6 Months Work Arrangement: 100% Onsite Shift: 5:00 AM - 1:30 PM Pay Range: $28 - $31 per hour (W2) We are seeking a "Complaint Investigations Tech"...ComplaintsHourly payWork at officeShift workExperis/Manpower Group
Alameda, CA11 hours ago- ...setting of medical devices associated with returns due to customer complaints, while ensuring timely closure. Handle multiple tasks... ...efficiently in a team environment with minimal supervision. Document investigation activities clearly and accurately, utilizing software...Complaints
$25 - $50 per hour
Complaint Investigation Technician- 2nd Shift Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: Career development with an international company...ComplaintsHourly payMonday to FridayAfternoon shift- ...Tomasetti seeks a Principal Quality Engineer to act as a liaison across R&D, Operations, and other Quality functions, leading investigations into complaints and developing tests to uncover root causes. You will provide recommendations on product improvements, implement...Complaints
- ...Biotech is seeking an Entry Level Lab Technician to join the Complaint Investigations Lab, supporting complaint investigations and quality... ...AM to 1:30PM. Ideal candidate: recent grad or with relevant tech experience, strong documentation habits, and willingness to...ComplaintsContract workShift work
- Experis Technology Group in Alameda, CA is seeking an entry-level Lab Technician to support complaint investigations and routine lab testing. You will unpack boxes, sort returned products by product lines, and help resolve customer issues related to glucose meters, strips...Complaints
- ...California is seeking a candidate to conduct routine testing of medical devices related to customer complaints in a laboratory environment. The role emphasizes documenting investigation activities and handling tasks efficiently with minimal supervision. Ideal candidates will...Complaints
- Abbott in Alameda, CA is seeking an Entry Level Lab Technician for the Complaint Investigations Lab. You will investigate customer complaints about blood glucose meters, strips and sensors and perform routine testing on returned products using diverse lab equipment. This...Complaints
$100k - $200k
...Medical Events Group (MEG). Supervision includes answering routine complaint handling questions from individuals in MEG, training, and... ...Service, Complaint Evaluations Group, and Complaints Investigation Group to ensure accurate documentation and timely filing of submissions...ComplaintsAbbott
Alameda, CA3 days ago$114k - $228k
...for cross function departments (e.g. Research and Development, Operations and etc.) with respect to investigations and/or results of investigations related to Complaints Tracking and Trending. You will be responsible for developing test methods to identify root/potential...ComplaintsWork experience placementWorldwideAbbott
Alameda, CA15 hours ago$100k - $200k
...Leads quality system activities including CAPA, nonconformance investigations, root cause analysis, effectiveness verification, and... ...process effectiveness. Analyzes quality system data, including complaints, nonconformances, CAPAs, audits, supplier performance, and post...ComplaintsFor contractorsWork experience placementWorldwideAbbott
Alameda, CA2 days ago$114k - $228k
...to cross function departments (e.g. Research and Development, Operations and etc.) with respect to investigations and/or results of investigations related to complaints. The lead is responsible for providing recommendations on product improvements as well as serve as the...ComplaintsWork experience placementWorldwideAbbott
Alameda, CA15 hours ago- Mindlance is seeking a technician in Alameda, California, to conduct routine testing of medical devices and manage documentation. Ideal candidates will have a background in testing within a medical or biotech environment and be skilled in organizational tasks. The role ...Complaints
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$175.1k - $218.7k
...will provide practical legal advice on hiring and recruiting, investigations, discipline and termination, leaves of absence, disability... ...Manage employment-related claims and demands, including agency complaints and investigations. Manage outside employment counsel....ComplaintsFull timeFor contractorsCasual workWork at officeLocal areaFlexible hoursKairos Power
Alameda, CA5 days ago- ...otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent...ComplaintsRemote jobContract workTemporary workFor contractorsImmediate start
$33.49 - $53.91 per hour
...LicensureAbility to read, analyze, and interpret common scientific and technical journals. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication...ComplaintsHourly payFull timeShift workRotating shift$100k - $200k
...sensing technology. As the Lead Quality Engineer, you will be responsible for owning complex investigations associated with trends and emerging issues associated with product complaints, captured in the CAPA system. This role requires a strong technical understanding of the...ComplaintsWorldwide$114k - $228k
...Product Quality Engineering, you will be responsible for the group initiating and owning investigations associated with trends and emerging issues associated with product complaints, captured in the CAPA system. The group also establishes processes and programs to...ComplaintsWork experience placementWorldwide$139.4k - $205k
...performance metrics for mechanical, electrical, and software sub-stacks while leading formal FMEA and FTA sessions.Spearhead forensic investigations into hardware failures via the FRACAS framework, driving design iterations to eliminate potential field issues during the...Hourly payWork at officeLocal areaRemote workFlexible hoursDoordash
Oakland, CA1 day ago$156k - $197k
...quality interface to our customers — managing qualification, complaint resolution, and ongoing performance — and is accountable for... ..., control plans, and the QMS.Lead customer complaint and RMA investigations. Coordinate 8D problem solving including containment, root cause...ComplaintsWork at officeSila Nanotechnologies
Alameda, CA3 days ago$80k - $150k
...Summary We are seeking an experimental neuroscientist to join Astera Neuro's rodent neuroscience team and use all-optical methods to investigate how the brain builds and uses an internal model of the world. You will help define the cognitive processes and behavioral...Astera Institute
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Oakland, CA2 days ago- ...Product Surveillance Analyst in Alameda, CA for a 6-month, onsite assignment. You will evaluate and close complex medical device complaints, support regulatory reporting, and analyze surveillance data to identify trends and risks. The role requires 5-8+ years in post-market...Complaints
$145k - $180k
...creating of test protocols and executing of testing. Proactively investigate, identify, and implement best-in-class quality engineering... ...Packaging Validation Statistical Analysis Quality System Compliance Complaint handling CAPA management Proficient knowledge and skill in...ComplaintsWork experience placementWork at officeLocal areaRelocationFlexible hoursNight shiftPulse Biosciences, Inc.
Hayward, CA1 day ago$139.4k - $205k
...design progress, issues, and mitigation plans to program stakeholders.Support supplier engagement, prototype builds, root-cause investigations, and continuous product improvement through launch and fleet deployment.You’re excited about this opportunity because you will…...Hourly payWork at officeLocal areaImmediate startRemote workFlexible hoursDoordash
Oakland, CA3 days ago- ...Respond promptly to all needs and requests from within territory (e.g., customer concerns, technical issues, etc.). Investigate and report on customer complaints as needed. Identify and develop points of purchase at accounts and develop relationships at these and other...ComplaintsWork from homeHome office
ONESource Technical , Inc
Oakland, CA1 day ago - ...and met across all departments. Own the end-to-end customer complaint process — gather information, lead root cause analysis, drive... ...transition to series production. Oversee the implementation, investigation, cut-in, and progress tracking of engineering changes in series...Complaints
Tuopu USA
Oakland, CA1 day ago
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