Loan Quality Review Specialist

About the Role The Credit Administration Specialist will provide oversight for the loan department staff as assigned and monitor processes for continuous improvement, efficiency, and compliance with applicable regulations, with a heavy focus on loan quality control objectives that are consistent with the bank's goals. They will manage various projects to assist with the overall credit quality of the loan portfolio with emphasis on adherence to policy and procedure. Employee will have extensive contact with bank staff and will interact in a professional and courteous manner, conducting themselves in a manner that enhances the overall efficiency and image of the bank. Major Duties & Responsibilities 50% Manage Quality Control function for Commercial Lending. This includes reviewing all credit actions for compliance prior to approval, collaborating with Loan Operations team for pre/post‑approval review and managing correspondence from GBCI Quality Control team on reviews completed. Quality Control functions include loan coding, risk rating scorecard, non‑OO CRE underwriting, credit metrics. 20% Coordinate with Credit Administration Team on projects assigned by GBCI – including internal and external audit preparation, GBCI Loan Operations projects, problem loan reports and nCino. 20% Maintain a high level of knowledge with nCino lending platform. Manage ongoing training and compliance for nCino platform with Credit Administration. Serve as an nCino resource for lenders, underwriting team and loan operations team. Interface with GBCI nCino team and TFB SMEs on new product releases, testing and communication. 10% Cross‑train in LaserPro Document Generation process to provide an understanding of processing and documentation process. About You Minimum Qualifications Education and Experience 2‑3 years of experience in commercial credit structuring and underwriting, including time spent in preparatory positions. A bachelor's degree with a business and/or finance emphasis. Knowledge, Skill, Ability (Other Skills) Must possess strong verbal and written communication skills. Ability to fully understand, analyze and structure various types of commercial loan requests. Ability to fully understand various sectors of portfolio management including risk rating, concentration analysis, stress testing, problem loan management and loan review. Ability to prioritize, meet deadlines, and handle multiple tasks simultaneously in a fast‑paced, diverse, and growth‑oriented environment. Must be flexible and able to work in cooperation with other bank staff and officers. Must be able to deal with problems and difficult customers in a professional manner. A significant level of trust and diplomacy is required; in‑depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature are a normal part of the day‑to‑day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance. Thorough knowledge of various office software. Proficiency in Word, Excel, PowerPoint, email and calendaring. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to climb stairs. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6–8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing/descending stairs in an emergency situation. Specific lifting abilities required by this job include exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Specific vision abilities required by this job: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes. Working Conditions Must be able to routinely perform work indoors in climate‑controlled shared work area with moderate noise level. Must be capable of frequent travel by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Mental Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. What We Offer Compensation & Benefits Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to, medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and profit‑sharing plans, short and long‑term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous paid time off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part‑time employees up to a maximum accrual of 240 hours per year for certain full‑time employees. PTO accruals are dependent on position, status (full‑time or part‑time), and years of experience in accordance with our PTO policy. Most full‑time employees are also offered six paid holidays and part‑time employees are offered pro‑rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state‑recognized holidays. Visit our website for more details. Equal Opportunity Statement We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No recruiters or unsolicited agency referrals please. #J-18808-Ljbffr Foothills Bank