Game Technician

Game Tech – Andretti Indoor Karting & Games An Andretti Game Tech is a part‑time role responsible for anticipating guest needs and exceeding guest service expectations while providing a fun and exciting atmosphere. All positions assist guests in various areas, following Andretti Indoor Karting & Games’ high standards of quality. Key Responsibilities Welcome visitors by greeting them in a friendly and positive manner. Anticipate and respond to guests in a friendly and positive manner with a sense of urgency. Perform repairs on games and explain operation to guests. Conduct inventory of electronics, game parts, tools, etc. Document game issues, parts and work history. Be a self‑starter and able to work alone. Perform preventative maintenance on all games, simulators and attractions. Comfortable with AV systems including movie sound, mobile video, projectors and control systems. Use/read a volt/ohmmeter and a soldering gun. Read schematics. Stock and maintain inventory of all prize games. Basic knowledge of computer systems and general point‑of‑sale operations. Rudimentary knowledge of troubleshooting computer hardware and peripherals. Ensure all games are clean and presentable to guests. Observe, instruct and monitor guests for safety and guideline adherence. Assist with guest recovery and notify manager to ensure positive guest experiences. Communicate clearly and professionally while interacting enthusiastically with guests and co‑workers. Work as a team player to meet guests’ needs and contribute to other departments. Attend all required department and company meetings and training sessions. Maintain a clean work area in compliance with policies and procedures. Know facility emergency procedures. Perform opening, running and closing department duties as assigned. Adhere to uniform guidelines. Show eagerness to learn new skills and trades. Skills & Requirements High School Diploma or equivalent. 1+ year of prior guest service experience preferably in hospitality, restaurant or entertainment settings. Excellent verbal communication skills. Attention to detail and guest‑focused mindset. Ability to perform job duties in a fast‑paced and amplified environment. Ability to use a point‑of‑sale system and other electronic equipment. Varied schedule availability including days, nights, holidays and weekends. Physical Requirements Walk or stand for extended periods. Lift up to 15 lbs and, occasionally, up to 50 lbs. Perform functions requiring organization, bending, reaching, turning, climbing and stocking. Communicate quickly and accurately. Work in environments with bright, dim or flashing lights and loud sounds. Manual dexterity to use and operate equipment. Understand, follow and maintain safety standards at all times. #J-18808-Ljbffr