RN Clinical Lead / Nurse Manager (Outpatient) TRUE HEALTH NY

Clinical Lead / Nurse Manager

TRUE HEALTH NY is a growing, multi-site outpatient medical group providing Internal Medicine and OB-GYN services across Queens, Brooklyn, and Long Island. We are seeking an experienced Registered Nurse (RN) to serve as Clinical Lead / Nurse Manager, responsible for overseeing clinical operations, nursing staff, and clinical workflows across our outpatient sites.

This is a hands-on leadership role focused on clinical quality, staff performance, patient safety, and provider support not a hospital bedside role.

Key Responsibilities

Clinical Oversight

• Serve as the clinical authority for nursing standards across all sites
• Oversee RN/LPN/MA clinical workflows and scope adherence
• Manage OB-GYN triage protocols (pregnancy calls, labs, urgent escalations)
• Supervise clinical procedures support (injections, EKGs, ultrasounds, labs)
• Ensure proper documentation, charting standards, and follow-ups
• Act as escalation point for clinical issues before provider involvement

Staff Leadership & Training

• Supervise and mentor MAs, LPNs, and RNs
• Lead onboarding, competency assessments, and retraining
• Address performance issues, clinical errors, and workflow gaps
• Collaborate with administration on staffing needs and coverage planning
• Promote accountability, professionalism, and consistency across sites

Operations & Quality

• Standardize clinical workflows across all locations
• Reduce provider interruptions through better triage and delegation
• Ensure compliance with NY State regulations and practice protocols
• Support quality improvement initiatives and patient experience goals
• Serve as liaison between providers, administration, and clinical staff

Collaboration

• Work closely with Medical Director, providers (MDs/NPs), and practice leadership
• Support new services, procedures, and clinic expansions
• Assist with policy rollout and clinical SOP implementation

Qualifications

Required

• Active Registered Nurse (RN) license New York State
• Minimum 510 years clinical experience, preferably outpatient
• Strong background in OB-GYN and/or Internal Medicine
• Proven leadership or supervisory experience
• Excellent communication, organization, and decision-making skills
• Comfortable enforcing standards and giving direct feedback

Preferred

• Prior Nurse Manager / Clinical Lead experience
• Multi-site outpatient experience
• Familiarity with EMRs (eClinicalWorks or similar)
• Experience training MAs/LPNs in outpatient settings

Schedule & Location

• Full-time, primarily weekday schedule
• Travel between Queens, Brooklyn, and Long Island sites as needed
• Limited direct patient care; focus on leadership and oversight

Compensation & Benefits

• Competitive salary (commensurate with experience)
• Health, dental, vision insurance
• Paid time off and paid holidays
• Long-term leadership growth opportunity within a physician-led practice

Why Join TRUE HEALTH NY

• Physician-led, mission-driven outpatient group
• Direct impact on clinical quality and staff culture
• Opportunity to build and shape clinical systems
• Stable, long-term leadership role with growth potential