HVAC Service Technician

Job Description

Job Description

Overview

The HVAC Service Technician will be responsible for diagnosing, troubleshooting, and repairing various HVAC systems in both residential and commercial settings. The role requires technical expertise and prior experience installing and/or maintaining HVAC systems as well as excellent problem-solving and critical thinking skills. 

Essential Functions

• Diagnose and troubleshoot HVAC system issues to identify root cause of issues and recommend appropriate solutions. 

• Inspect and perform maintenance on HVAC systems and related components. 

• Repair and/or replace defective parts and components of HVAC systems such as compressors, motors, fans, thermostats, filters and control units. 

• Conduct tests to ensure the efficiency and performance of HVAC systems and recommend or perform appropriate maintenance and repairs. 

• Provide the highest quality customer service through professional explanation of work performed and recommendations made as well as answering clients’ questions in a courteous and professional manner. 

• Maintain accurate records of work performed.

• Adhere to all company safety regulations and state/local laws.

• Maintain a clean, organized work environment and respect clients’ homes/business spaces.

• Perform additional duties and assist in other departments as assigned. 

Minimum Skills and Experience Required

• High school diploma or equivalent

• EPA License/HVAC License

• At least 2 years prior experience performing HVAC maintenance and/or installation

• Strong critical thinking and problem-solving skills

• Ability to read and interpret technical manuals, blueprints and diagrams

• Ability to utilize tablet/smartphone to track orders, jobs, and work performed

• Willingness to work flexible hours and be on-call for emergency repairs and service

• Valid driver’s license

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

It is the policy of Wilson Brothers Heating, Air Conditioning & Electrical to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities.