Case Assistant

Job Summary

Responsible for assistance in all programmatic areas, as well as case assistance for older adults, ages 60+, who are enrolled as OAC and NORC participants.

What You'll Do:

• Provide case assistance, including initial intakes, benefits/entitlements, information/referrals, advocacy, immigration services, and other case assistance as needed
• Writing comprehensive, accurate, and timely case notes
• Data entry into DFTA computer software program
• Completing and submitting monthly unit logs for case assistance and information/referral
• Assist with promoting and implementation of all department programs, as needed
• Responsible for transportation intakes and maintaining monthly unit service logs for participants
• Responsible for compliance to DFTA standards, including unit mandates
• Assist with review and entry of units, as needed
• Updating client online profiles as required
• All other projects assigned by Supervisor

Core Competencies:

• General case assistance, benefits and entitlements, work with older adults, tracking, reporting, program assistance, adhering to all required deadlines

Minimum Requirements:

• Experience working with constituents on a one-to-one basis; experience working with active adults a plus; Spanish speaking a plus

Hours & Location:

Full-Time / 40 Hours 189 Gordon Street, Staten Island, NY

Salary: $42,000

Benefits: The JCC of Staten Island is committed to keeping you and your family healthy and happy through a comprehensive benefits program. Offerings includes: subsidized options for Medical; offerings for Dental and Vision coverage, FSA and Dependent Care. We also offer free LTD, STD, Life Insurance, a Pension, 403B, generous program discounts, free membership, ample time off and much more!

About Us: The Jewish Community Center of Staten Island was founded in 1929 with the goal of creating a home for the Jewish community by offering social, recreational, and educational activities. Over time, that mission expanded to help anyone who walked through the doors of any of our facilities. The JCC has become a true community center—not just for the Jewish community, but for the entirety of Staten Island. Programs serve the needs we see in our community and are constantly expanding to meet new demand. We serve people of all walks of life, from young children to seniors and everyone in between. The JCC is proud to offer services that help improve the quality of life for people on Staten Island and beyond. The JCC of Staten Island is dedicated to encouraging harmony throughout the community by providing facilities and programs that are open to all regardless of race, religion, creed, color, national origin, sex, age, disability, marital status, sexual orientation, or political affiliation. Everyone is welcome at the JCC.