Regulatory Compliance Supervisor - National Interstate Insurance

Regulatory Compliance Supervisor – National Interstate Insurance

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today.

National Interstate is looking for a Regulatory Compliance Supervisor to join their team. This individual will work a hybrid schedule out of the Richfield, Ohio office.

National Interstate's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in-office days are Tuesday–Thursday, with the fourth day determined by business needs.

Essential Job Functions and Responsibilities

• Oversees product filing team operations, agency appointments, optimizing workflows and ensuring high productivity.
• Oversees the preparation and submission of product filings, including rates, rules, and forms, to state insurance departments.
• Manages and ensures the timely response to regulatory inquiries and monitors the status of filings.
• Leads collaboration efforts with product development, actuarial, and legal teams to gather necessary information for filings.
• Reviews and interprets state insurance regulations to ensure compliance, providing guidance to the team.
• Ensures the maintenance of detailed records of all filings and correspondence with regulators.
• Provides regular updates and comprehensive reports to upper management on filing activities and outcomes.
• Identifies, implements, and oversees process improvements to enhance filing efficiency and accuracy.
• Develops and enforces department policies and procedures to ensure compliance and operational effectiveness.
• Performs other duties as assigned.

Job Requirements

Education: Bachelor's degree in Insurance Risk Management, Business Administration or a related field.

Experience: Generally, a minimum of 9 years of experience in insurance product filing, regulatory compliance, or a related role within the P&C insurance industry, including a minimum of 4 years of leadership experience. Completion of or continuing progress toward a professional designation preferred, such as Chartered Property Casualty Underwriter (CPCU), Program in General Insurance (INS), or Fellow, Life Management Institute (FLMI), Associate Insurance Regulatory Compliance (AIRC), Certified Compliance Professional (CCP), and Associate Compliance Professional (ACP).

Scope of Job/Qualifications: Typically manages 2 or more reports. Implements policies, procedures, and strategies under the direction of management. Leads and mentors Product Filing employees, ensuring they excel in their roles. Ensures new members of the team receive proper training. Serves as a resource on company policies, regulatory agencies, and current trends in ensuring product filing compliance. Proficiency in using filing software and tools (e.g., SERFF). Responsible for identifying opportunities for process improvements and implementing best practices. Responsible for the performance and coaching of staff and has a participatory role in decisions regarding talent selection, development, and performance management.

Company: NIIC National Interstate Insurance Company

Benefits: We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at

*Excludes seasonal employees and interns.