Customer Success менеджер онлайн-школы
HireHi
Описание: Ищем специалиста по работе с учениками в онлайн-школу. Нужен человек, который умеет не просто отвечать клиентам по скрипту, а действительно слышать их, разбираться в ситуации и работать на удержание. Задачи: Созваниваться с новыми учениками и проводить welcome-встречи Помогать ученикам разобраться со стартом обучения Снимать сомнения и тревожность после покупки Обрабатывать претензии и запросы на возврат Работать на удержание клиента Подключать юриста и другие подразделения команды при необходимости Требования: Обязателен опыт работы в онлайн-школах или на аналогичной позиции Умение расположить к себе собеседника Спокойное общение с недовольными клиентами Умение простыми словами объяснять сложные моменты Умение работать с возражениями Готовность обсуждать возвраты Условия: Фиксированный оклад + KPI за каждый звонок #J-18808-Ljbffr HireHi
Vacancy posted 2 days ago
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$300k
...especially in industry-specific markets. This is a highly cross-functional leadership role, working closely with Sales, Product, Customer Success, and Finance to align on company-wide priorities and vision—all in service of our mission to make housing more accessible and...SuggestedWork at officeLocal areaRelocation packageElise A.I. Technologies Corp.
New York, NY3 days ago$171.4k - $308.6k
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New York, NY18 hours ago$125k - $225k
...revenue in our last fiscal year with extensive growth potential ahead.At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit...Work at officeLocal areaRemote workWork from home3 days per weekVeeva Systems
New York, NY3 days ago$270k - $406k
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...Activate to assist and translate new business opportunity into a successful deployment plan across VTS Activate - the platform that... ...solutions expert alongside the Account Executive - translating a customer’s needs into a tailored Activate solution and, once the deal is...Work at officeWorldwideFlexible hoursVTS (View The Space)
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Sequencing.com
New York, NY1 day ago - ...declining accounts. Learn our business processes to ensure success in role Maintain accurate client notes and follow-up activity... ...skills. Experience in client relations, account management, customer success, professional services, sales support, operations, or a...Daily paidRemote workFlexible hours
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New York, NY18 hours ago $160.8k - $201k
...LLM and agent capabilities defining the field.You'll own these customer relationships end to end: translating what researchers need into... ...programs our delivery teams execute, advocating for customer success internally, and earning Scale more work through precise, trustworthy...Full timeWork experience placementScale AI
New York, NY4 days ago$136.8k - $204.8k
...being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse... ...their extensive expertise on the Braze services to meet customer needs. Our Service Offering Managers support the Braze sales organization...Work at officeLocal areaFlexible hoursBraze
New York, NY1 day ago$10k
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New York, NY4 days ago$75k - $150k
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New York, NY2 days ago$157.5k - $210k
...More than 1 million registered users across approximately 2,300 customers trust Medidata's seamless, end-to-end platform to improve... ...year remediation and modernization roadmaps aligned to customer success and operational risk reduction objectives.Foster a culture of accountability...Work at officeLocal areaRemote workFlexible hoursDASSAULT SYSTÈMES
New York, NY2 days ago- ...clients. It embodies our core values and reminds us that to achieve success, every day must start with the “A”. We bring the “A” to life by... ...of Professional Services to lead delivery operations and customer implementations for the Expert and Sierra product lines, supporting...
Aderant North America, Inc.
New York, NY1 day ago $164.54k - $184.71k
...the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI... ...team.Understand customer value by creating and promoting Customer Success Stories with the regional team.Manage the entire customer...Work at officeLocal areaWorldwideVisa sponsorshipFlexible hours3 days per weekmonday.com
New York, NY9 hours ago$109.8k - $133.2k
Dealpath is hiring a Manager, Customer Support to build our Customer Support function from the ground up—defining the strategy, standing... ....com and CSM-email model.Define and instrument SLAs and success metrics—first response time, resolution time, CSAT, backlog, and...Flexible hoursDealpath
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