Technical Writer

Position Summary
We are seeking a detail-oriented Technical Writer to support the development and maintenance of digital manufacturing batch records using the Dozuki platform. This role will partner closely with the cross-functional teams (Operations, Quality, and R&D) to translate complex manufacturing processes into clear, standardized, and user-friendly work instructions that enable safe, compliant, and efficient production.


Key Responsibilities
Develop, edit, and maintain manufacturing batch records and work instructions within the Dozuki system
Translate technical processes (e.g., chemical manufacturing, polymer synthesis, purification steps) into clear, step-by-step digital guides
Collaborate with SMEs (manufacturing chemists, process development, and quality teams) to capture accurate process details
Ensure all documentation aligns with quality standards, and internal documentation practices
Standardize formatting, terminology, and structure across batch records for consistency and usability
Incorporate visuals (images, diagrams, tables) to enhance clarity and reduce operator error
Support version control, change management, and document updates as processes evolve
Participate in process walkthroughs and shop floor observations to ensure documentation reflects actual practices
Identify gaps, ambiguities, or risks in procedures and proactively recommend improvements
Assist in building templates and best practices for scalable documentation across manufacturing workflows


Required Qualifications
Bachelor's degree in a technical field (Chemistry, Chemical Engineering, Life Sciences) or equivalent experience
2+ years of technical writing experience in a manufacturing, biotech, or regulated environment
Experience writing SOPs, batch records, or work instructions
Strong attention to detail and ability to simplify complex technical information
Excellent written and verbal communication skills
Ability to work cross-functionally and manage multiple priorities


Preferred Qualifications
Experience with Dozuki or similar digital work instruction platforms
Familiarity with ISO9001 or regulated manufacturing environments
Exposure to chemical or polymer manufacturing processes
Experience incorporating visuals and instructional design best practices
Continuous improvement mindset (PPI, Lean, or Six Sigma experience a plus)