Service Admin

Omaha Store Bish's RV Omaha 1120 Fort Crook Rd S Bellevue, NE 68005, USA We are looking for a friendly and detail-focused individual to join our team at Bish RV as a Service Admin. This role involves delivering excellent customer support, following up with customers, data entry, coordinating deliveries, and handling administrative tasks. Key Objectives Ensure smooth administrative operations across service and sales teams Provide timely, professional communication to customers Coordinate vehicle deliveries and maintain up-to-date records Responsibilities Deliver outstanding customer service through phone and in-person updates Translate and input technician notes into our Service database Organize physical files and upload photos and documents to our system Collect, review, and organize required documents for each transaction Operate multi-line phones and manage incoming and outgoing calls professionally Use systems like DealerTrack, eVision, and Excel Teams to manage documentation What you’ll bring Excellent verbal and written communication skills Confidence in using multiple phone lines Ability to work independently and within a team Strong computer and data entry skills Adaptability in a fast-paced environment Professional, neat appearance and positive attitude Must be available to work Saturdays (we are always closed on Sundays) Ability to pass a background and drug test Demonstrate alignment with the Company’s vision, mission, and core values in all interactions Expected Results Accurate and timely data entry and technician documentation Organized service records and customer documentation Positive customer interactions and improved communication flow Resources Comprehensive training on service systems, dealership processes, and compliance Access to internal platforms and tools (Service database, Microsoft Office) Ongoing mentorship and support from team members and leadership A professional, well-equipped workspace with necessary technology A supportive environment and ongoing professional development Benefits Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K matching Company-paid life insurance Gym membership reimbursement Opportunities for advancement RV Borrowing Program Access to a partner insurance agency for personalized quotes and coverage guidance on home, auto, RV, and specialty insurance products Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish’s RV honors our military service members, veterans, and their family members by being a military-friendly workplace. Many of the positions within our organization are transferable from previous military occupations. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Bish's Group