Front Desk Team Lead — Patient Experience & Clinic Ops
Frey Consulting Group
Bay State Physical Therapy is seeking a Front Desk Team Lead in Needham, MA. This full-time role covers scheduling, check-in/out, and insurance tasks to keep the clinic running smoothly and patients engaged. The successful candidate will have 3+ years in medical front office work with leadership experience, and a background in healthcare administration is preferred. The position offers a competitive benefits package and opportunities for growth. #J-18808-Ljbffr Frey Consulting Group
- Boston Children’s Hospital is seeking a Lead PER for its Needham location. This position involves overseeing the administrative operations of a clinic, ensuring an exceptional patient experience by providing effective customer service and coordinating clinic services....SuggestedRelocation package
- ...Position Summary / Department Summary The Lead PER leads the administrative operations of a clinic and works to ensure the best possible patient experience by effectively leading and... ...coordinates daily flow with clinical teams. Participates in shift handoffs and...SuggestedWork at officeRelocation packageShift work
- ...Our clinic is 2 minutes from the Needham Heights Commuter... ...Physical Therapy, a leading provider of outpatient... ..., is seeking a Front Desk Team Lead to join our team.... ...smoothly and ensures every patient feels seen and heard.... ...with some leadership experience preferred. Attractive...SuggestedFull timeFlexible hours
- A leading health care provider seeks a Front Office Manager for their Oral & Facial Surgery Centers in Massachusetts... ...role is pivotal in ensuring patient satisfaction, team engagement, and operational... ...leadership skills and relevant experience in managing a healthcare...Suggested
- ...Practice Manager will be responsible for leading the clinic's performance, improving patient access, and ensuring financial... ...have over 5 years of management experience in healthcare settings, with strong skills in communication and team development. The role offers a...SuggestedFull time
$53k
CIC is seeking a Community Operations Team member to fulfill member needs in Cambridge... ...facilitating onboarding, and supporting front desk operations. Ideal candidates are service... ...a bachelor's degree and one year of experience. The position offers a starting compensation...- Boston Children's Hospital in Needham is seeking a Lead PER to oversee administrative operations while ensuring a superior patient experience. This role involves registering new patients, scheduling appointments, and training staff. Candidates should possess at least 2...Work at officeRelocation package
- BioSpace seeks a US Associate Director of Respiratory Patient Experience in Cambridge, MA. This role blends strategic, data-driven insights aimed at improving patient journey and outcomes across the respiratory portfolio. The ideal candidate brings over 7 years of experience...
- Takeda is seeking an Associate Director, Patient Access Brand Strategy & Operations in Boston, MA to lead patient support programs and ensure seamless access to... ...The ideal candidate will have over a decade of experience in patient services and operational leadership....
- Sodexo is seeking a Patient Experience Manager 3 for Beth Israel Deaconess Medical Center (BIDMC... ...the health system. The candidate will lead patient experience initiatives,... ...satisfaction data, and partner with nursing/clinical teams to deliver a seamless patient-centered...
$34.38 - $50 per hour
...Operations Manager, the Lead Tech provides... ...staff and clinic flow coordinator.... ...and appropriate for patient care, budget, staffing... ...communications between front desk and clinical... ...Sonography) required. Experience: At least two... ...accomplish goals. Positive team‑oriented attitude...Hourly payWork at officeRelocation packageFlexible hoursShift work- ...Registration Supervisor & Patient Intake Supervisor. 1. Clinical Care Supervisor is responsible... ...the first floor reception desk are responsible for... ...cross training and support a team centered environment, as well... ...required. ~2-3 years' experience Supervisory experience...Full timeFor contractors
- BioSpace is seeking an Omnichannel HCP Lead to drive the development and implementation... ...for healthcare professionals and patients while collaborating cross-functionally.... ...sectors, and will ensure impactful customer experiences through data-driven strategies and agile...
$22 - $24 per hour
...medicine starts with great teams — and great teams... ...point of contact at our clinic, you will play a... ...relations as well as patient care. Key responsibilities... ...three years of relevant experience in veterinary settings... ...training at the front desk.* Assess the ongoing training...Full timeWork at officeDay shiftAfternoon shift- ...primary point of contact for newly referred patients and plays a critical role in patient... ...conditions. As the first member of the clinical team that most patients interact with at AMC... ...simultaneously. Education, Experience & Technical Requirements Preferred: Completion...Remote workHome office
- ...Special Care Dental Clinics (formerly Tufts... ...disabled patients in the state of... ...offering hands-on experience in treating... ...supervision, the Lead Dental Assistant... ...post-op instructions and... ...protocols. Provides front desk support when necessary... ...work well as a team and handle...Temporary workWork at office
- ...The Escape Game, located in Dedham, MA, is seeking a Full-Time Team Leader to oversee guest experiences and manage a dynamic team. Responsibilities include leading the team, ensuring operational success, and enhancing guest satisfaction while upholding company standards...Full timeFlexible hoursNight shift
- ...New York Sports Club in Boston, MA is seeking a Front Desk Weekend Lead to provide excellent customer service and support during weekend shifts... ...and retention. The ideal candidate will have supervisory experience, strong communication skills, and a commitment to...16 hoursPart timeShift workWeekend work
$3,500 per month
...parenthood through district experiences, products, and services. Let... ...are stronger as One Petco team. We bring our unique superpowers... ...hundreds of preventive care clinics and eight distribution... ...ensure the highest level of patient care and client experience, drive...Hourly payMinimum wageFull timeLocal areaRelocation packageFlexible hoursShift work- ...New York Sports Club is seeking a Front Desk Weekend Lead in Somerville, MA. This part-time role involves... ...during weekend hours while leading a team of Service & Sales Representatives.... ...should have prior supervisory experience in a customer-facing role and be able...Part timeWeekend work
$17.16 - $25.74 per hour
...Summary: The Housekeeper Lead performs housekeeping and... ...requests/calls/emergencies from the front desk, skill nursing floor and... ...Life and recognize resident/patient dignity and choice in aspects... ...plus Five years housekeeping experience preferred in a healthcare...Remote work- ...operations, ensure compliant, profitable store performance, and lead a high-performing team in a fast-paced environment. You will partner with the... ..., and uphold a welcoming, education-focused guest experience that builds lasting relationships with customers. #J-188...
$23.68 - $33.16 per hour
...Dedham, Massachusetts is seeking a Culinary Supervisor to oversee the culinary team and ensure compliance with safety regulations. The ideal candidate will have significant food service experience, solid leadership skills, and a ServSafe Certification. Responsibilities...Hourly pay- Highgate Hotels, LP is seeking a Front Office Manager for The Newbury Boston in Back Bay... ...This leadership position oversees Front Desk, Uniformed Services and Telephone Communications... ..., a 4-year degree (or 2-year plus experience), and proficiency with Windows, spreadsheets...
- Plazahotelelpaso in Chelsea, MA is seeking a Front Office Manager responsible for... .... Candidates should have experience in hospitality and a degree is... ...and paid time off. Join our team to make a difference in guest experiences and lead a passionate team towards excellence...
- LEGACY PLACE is hiring a Part-Time Team Lead passionate about providing exceptional customer service and managing store operations in... ...achieving goals, fostering teamwork, and ensuring a premium customer experience through various responsibilities. #J-18808-Ljbffr LEGACY...Part time
- ...store duties. You will assist with vendor deliveries, maintain accurate records, and contribute to a consistently positive customer experience. The role emphasizes teamwork, adherence to policies, and ensuring store readiness in the absence of management. Ongoing training...Part timeShift work
- Club Quarters, Inc. is seeking a Guest Experience Manager to lead welcome experiences at the Front Desk in Boston, MA. You will greet guests, manage check-ins/outs, and ensure a memorable stay through proactive service and problem-solving. The role emphasizes hospitality...
- ...satisfaction, and maintaining high standards of quality and cleanliness. The ideal candidate will have 5+ years of high-volume restaurant experience and hold a BA/BS degree in hotel/restaurant management. Strong leadership and communication skills are essential for this...
$17 - $20 per hour
Walgreens is seeking a Customer Experience associate in Townsend, MA. This role involves engaging with customers, handling store operations, and assisting management in a variety of tasks to ensure a positive customer experience. Ideal applicants should possess one year...Hourly payShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Front Desk Team Lead — Patient Experience & Clinic Ops. Be the first to apply!
- team lead data science Needham Heights, MA
- quality assurance team leader Needham Heights, MA
- leader Needham Heights, MA
- helpdesk team lead Needham Heights, MA
- team leader full time Needham Heights, MA
- compliance team leader Needham Heights, MA
- team coordinator Needham Heights, MA
- team lead Needham Heights, MA
- inventory team lead Needham Heights, MA
- quality control team lead Needham Heights, MA

