Senior Crew Leader

Our client is seeking an experienced Senior Crew Leader to join their growing operations team. This role serves as a key link between field operations and management, providing hands-on leadership while supporting scheduling, job planning, team development, and operational performance. This is an excellent opportunity for an experienced logistics or field-services professional looking to grow into an Operations Management role.

Responsibilities

• Lead and supervise field crews, providing direction, coaching, and training.
• Mentor team members and help identify and develop future leaders.
• Assist management with recruiting, onboarding, scheduling, and crew assignments.
• Coordinate daily assignments and monitor job progress.
• Allocate tasks based on team members' skills and experience.
• Help manage vehicles, equipment, and supply inventory.
• Monitor job performance, labor efficiency, quality, and costs.
• Serve as the primary on-site contact for customers and professionally resolve concerns.
• Communicate job status, delays, safety concerns, and other issues to management.
• Conduct pre-job safety briefings and enforce company safety policies.
• Perform quality checks and document job outcomes, safety incidents, and equipment issues.
• Troubleshoot operational challenges and assist with identifying solutions to recurring issues.
• Participate in management training and gain exposure to higher-level operations responsibilities.
• Support additional operational projects and initiatives as needed.

Qualifications

• High school diploma, GED, or equivalent required.
• 2+ years of leadership experience in logistics, transportation, field services, or a related industry required.
• Valid driver's license required.
• Strong leadership, communication, organization, and problem-solving skills.
• Comfortable working with customers, employees, and management.
• Basic proficiency with email, spreadsheets, databases, and other computer applications.
• Willingness to travel approximately 50–70% of the time; occasional overnight travel may be required.