Home Care Outreach & Community Relations Manager Healthy At Home Caregivers

Description

Home Care Outreach & Community Relations Manager
Healthy At Home Caregivers
Orange County, CA | Full-Time

Healthy At Home Caregivers is seeking an experienced Outreach & Community Relations Manager to build referral relationships and help more people access dependable care at home.

This role focuses on developing relationships throughout Orange County that generate new client referrals and growth in billable care hours. We’re looking for someone who understands the home care industry, takes initiative, and follows through consistently.

What You’ll Do

• Develop referral relationships with hospitals, discharge planners, case managers, physicians, skilled nursing facilities, hospices, senior living communities, and community organizations.
• Identify and develop new referral sources while strengthening relationships with existing sources.
• Meet regularly with referral contacts to understand their needs and explain how Healthy At Home can help.
• Represent Healthy At Home at networking events, educational programs, and community activities.
• Manage an organized outreach pipeline, documenting contacts, follow-up actions, referrals, and results.
• Work closely with the care coordination and scheduling staff to support a smooth transition from referral to service.
• Identify opportunities within managed care and community-based programs.
• Coordinate with the digital marketing provider so that online materials support outreach activities.

How Success Will Be Measured

• Growth in weekly billable care hours.
• New referral sources that generate a client referral. A new referral source is an individual or organization that has not previously referred a client to Healthy At Home.

Requirements

What You’ll Bring

• At least three years of business development, outreach, or community relations experience in home care, home health, hospice, or senior services.
• An understanding of how healthcare and home care referrals are generated.
• The ability to build trust and maintain productive professional relationships.
• Confidence speaking with healthcare professionals, families, and community groups.
• Strong organization and follow-through, with the ability to manage your own schedule and priorities.
• A willingness to take ownership of goals and report progress consistently.
• A commitment to helping people remain safely and comfortably in their homes.

Preferred Experience

• Established relationships within the Orange County healthcare and senior services community.
• Familiarity with CalOptima, managed care organizations, VA programs, or other community-based services.
• Experience using a CRM or similar system to manage outreach and referrals.
• Experience delivering professional presentations and community education.

Compensation & Benefits

• Competitive salary based on experience.
• Performance incentive opportunities.
• Benefits to be confirmed.

About Healthy At Home Caregivers

Healthy At Home Caregivers provides compassionate, dependable home care throughout Orange County. This is an opportunity to work directly with the owner and office staff, build lasting community relationships, and make a measurable contribution to the agency’s growth.