Licensed Customer Service Representative

Wasserman Agency Inc

Licensed Customer Service Representative 3 days ago Be among the first 25 applicants Growing Independent Agency looking to build team. Role Description This is a Full-Time on-site role for a Licensed Customer Service Representative located in Hatfield, PA. In this role, you will be responsible for responding to customer inquiries, policy changes, certificates of insurance, and resolving issues, ensuring customer satisfaction, and delivering excellent customer service. Daily tasks include managing client accounts, assisting with policy questions, providing accurate information, and ensuring a positive customer experience. Qualifications Experience in Customer Service, Customer Support, and delivering excellent Customer Satisfaction Ability to ensure a high-quality Customer Experience and maintain strong client relationships Exceptional communication and problem‑solving skills Proficiency in using customer management software and technology (Vertafore QQ Catalyst a plus) Possession of a valid PA Property/Casualty Insurance license Strong organizational and multitasking abilities Previous experience in the insurance or financial services industry is a plus Referrals increase your chances of interviewing at Wasserman Agency Inc by 2x Get notified about new Licensed Customer Service Representative jobs in Hatfield, PA . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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