Mail Clerk, Department of Mail Services

Campus Mail Sorter

Working under close supervision, the position is responsible for sorting and metering campus mail, both intra-campus and off-campus, along with delivery and collection of campus mail at University departments, both on and off-campus.

Essential Functions:

• Meters and processes University's outgoing mail, including classifying, weighing, and determining rates
• Receives and sorts incoming and outgoing mail/packages for distribution, both intra-campus and off-campus, and assists with day-to-day operations of Mail Services
• Supplies parcel lockers with packages, as needed
• Delivers and collects mail from University departments both on and off-campus.
• Assist at the Mail Services lobby window as needed.
• Operate Point of Sale and USPS machines as needed.
• Performs other related duties as assigned.

Required Education, Knowledge, Skills, Abilities:

• High School graduate with at least three year's related experience, or an equivalent combination of education and experience
• Knowledge of USPS guidelines for mailing procedures
• Knowledge of customer service standards and practices and the ability to keep customers, management, and coworkers well informed.
• Proficiency in computer skills, including MS Office, the internet, and other relevant software
• Solves problems associated with the collection and delivery of campus mail.
• Ability to display professional attitude and appearance in approach to the job.
• Ability to plan, organize, and prioritize work effectively.
• Ability to demonstrate concise and effective communication skills both orally and in writing.
• Ability to identify and analyze problems, presenting solutions using various resources and creative ideas.
• Ability to utilize input from others and research acceptable solutions in conflict situations.
• Ability to handle multiple tasks and responsibilities with enthusiasm.
• Valid driver license with a good driving record; must be insurable.
• Medium work: exerting up to 50 pounds of force occasionally and up to 20 pounds frequently.
• Driving, lifting, climbing, standing, walking, talking, and hearing. Subject to both environmental conditions; activities occur inside and outside. May be exposed to hazards, noise.

Preferred Education, Knowledge, Skills, Abilities:

• Mail center or mail courier preferred.

Additional Job Description

This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.

Time Type Requirement

Part time

Wake Forest University